The role

• Provide support in the delivery of information management projects, systems and services to internal and external stakeholders.
• Respond to day-to-day requests, problem solve and prioritise workload to ensure continuity of service and the achievement of outcomes in a timely manner.
• Assist in the development and implementation of policies and guidelines for improved service delivery, with a focus on continuous improvement.
• Provide training and education to stakeholders in the utilisation of the information management systems, providing regular support and refresher training to embed new process and practice.

Job description

We are seeking an experienced and dynamic information management officer to join our small team. As part of the Great Barrier Reef Marine Park Authority’s (the Reef Authority) Information team, you will be responsible for providing services to both internal and external stakeholders, assisting with requests, research services, and the administration of Reef Authority information management systems and services.

The position is required to action multiple requests, prioritising the workload with limited supervision, whilst adhering to relevant regulatory government requirements and policy frameworks to ensure continuity of service on behalf of the Information team.

You will be able to problem solve, support and assist in the maintenance of the online Reef Authority information management systems, with a focus on continuous improvement, including the support and training of Reef Authority staff with regards to the Reef Authority record and information management services.

What you'll bring

You have exceptional attention to detail, maintain focus on quality, and a high task completion rate.

You are capable of applying relevant statutory and regulatory information to cartographic datasets, maps, and associated outputs.

You are an excellent communicator with strong internal and external stakeholder engagement capabilities. 

You have the ability to communicate spatial information clearly to non‑technical audiences.

You thrive under pressure, manage competing priorities and user expectations, and can adapt to changes in requirements.

You are an effective member of a team, are flexible and versatile, show initiative, and develop and maintain positive relationships.

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.

Eligibility requirements

Desirable qualifications or equivalent experience 

• Experience in information management, records management and/or digitisation.
• Knowledge of information-related policy and procedure, including dissemination and disposal of information resources.
• Knowledge of the Commonwealth Records Management policy and Controlled Document system administration.
• Experience in working with Refworks, eLibrary, Online Image Collection, SharePoint Online.

Notes

Employment with the Reef Authority is subject to: 

• Conditions prescribed within the Public Service Act 1999. 
• Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level. 
• Evidence of citizenship status. 
• Evidence of qualifications required of the role. 
• Evidence of a completed national police-check with no risks identified by the Reef Authority. 
• The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement. 
• The Australian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on the AGSVA website.