About us
The Lodge Group is a dynamic and forward-thinking hospitality company dedicated to creating exceptional experiences for our guests. With a strong presence in the heart of Auckland's CBD, we pride ourselves on delivering outstanding service, quality beverages, and vibrant atmospheres across our venues. We are committed to fostering a workplace culture that values teamwork, professional development, and a genuine passion for hospitality. With our Ponsonby venue on the horizon, we are looking to secure future leaders, as we continue to grow our Hospitality Group
About the role
We are seeking an experienced and enthusiastic Bar Supervisor to join The Lodge Bar Auckland team on a full-time basis. This is a strategic supervisory position based in Auckland CBD, where you will play a crucial role in maintaining the highest standards of bar operations, customer service, and staff management. As Bar Supervisor, you will be instrumental in ensuring our bar operates smoothly, efficiently, and to the exceptional standards our guests expect. This role offers the opportunity to lead a dynamic team in one of Auckland's most vibrant hospitality venues.
Key responsibilities
Supervising and managing bar staff during shifts, ensuring excellent service delivery and adherence to company standards
Training and mentoring team members on beverage knowledge, cocktail preparation, and customer service excellence
Monitoring and maintaining stock levels, ordering supplies as needed, and managing bar inventory
Ensuring compliance with all health, safety, and licensing regulations, including responsible service of alcohol
Handling customer queries and resolving any service issues promptly and professionally
Creating and promoting new cocktail specials and seasonal drink offerings
Opening and closing the bar, including cash reconciliation and till management
Maintaining a clean, hygienic, and well-organised bar environment at all times
Supporting the management team with reporting on bar performance and identifying areas for improvement
Fostering a positive team environment and contributing to a strong bar culture
What we're looking for
Minimum 2-3 years' experience in a bar supervisory or senior bartender role within a busy hospitality venue
Comprehensive knowledge of beverages, including cocktails, spirits, wines, and beers
Strong leadership and people management skills with the ability to motivate and develop team members
Excellent communication and interpersonal abilities, with a genuine passion for customer service
Proficiency in point-of-sale (POS) systems and basic financial management
Sound understanding of health, safety, and licensing regulations relevant to bar operations
Ability to work under pressure and manage multiple tasks in a fast-paced environment
A neat appearance and professional demeanour at all times
New Zealand Responsible Alcohol Service (RAS) certification or willingness to obtain
Strong organisational and attention to detail skills
Ability to work flexible hours, including evenings, weekends, and public holidays as required
What we offer
Competitive salary and shift-based remuneration
Opportunities for professional development and advancement within The Lodge Group
A supportive and collaborative team environment where your contributions are valued
Staff discounts on beverages and food offerings
Ongoing training in beverage knowledge, customer service, and management practices
The chance to work in a vibrant, central Auckland location with a diverse clientele
A workplace that prioritises employee wellbeing and work-life balance
Apply now
If you are an experienced bar professional ready to take on a supervisory role and make an impact in a leading Auckland hospitality venue, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.