Onslow brings together food, wine and hospitality in a dining destination that celebrates New Zealand ingredients, attentive service, and timeless style, for an outstanding guest expereince.
Gilt Brasserie is an all day, inner-city brasserie serving contemporary European dishes with local charm. Bustling and energetic, Gilt offers the opportunity to work with both timeless favourites and exciting new dishes.
Hiring now
We're looking for experienced, strong waiters and duty managers to join the teams.
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Waiters
Onslow (x2)
Gilt Brasserie (x2)
Responsibilities include
Ensure that guests are well cared for throughout their dining experience and strive to exceed their expectations
Follow our detailed sequence of service
Present menus, describe specials and limited time offers
Assist guests with their food/beverage selections making recommendations based on guest preferences
Study the food glossary and stay current with daily menu additions and specials
Process food and beverage orders accurately into the point of sale
Present orders to the table, answer questions and attend to guests requests
Qualifications
Minimum 2 years experience working in an equivalent venue
A genuine passion for hospitality and creating memorable guest experiences.
Excellent communication and interpersonal skills.
The ability to remain calm, organised, and efficient during busy service periods.
The Role
Permanent
Full time (minimum 30 hours per week) or part time (15-20 hours per week)
Rostered shifts that can include weekends, some evenings and public holidays
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Duty Managers
Onslow (x1)
Gilt Brasserie (x1)
Responsibilities include
Effectively lead a busy Front of House team and supervise during their shift
Actively participate in the cycle of service as needed
Maintain proper flow of service while upholding service standards, product quality, and cleanliness
Oversee breaks, start and finish times
Manage and address any questions, issues or complaints the Front of House team have during their shift
Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles
Responsible for opening and closing of venue floor and bar
Create and run daily briefings before each service
Qualifications
A minimum of 3 years experience working in an equivalent venue
Knowledge of POS systems
Hold LCQ certificate
The Role
Permanent
Full time (minimum 30 hours per week) or part time (15-20 hours per week)
Rostered shifts that can include weekends, some evenings and public holidays
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Why Work With Us
We take care of our people.
Get Rewarded
Competitive salary with real earning potential, including a generous tip structure shared across kitchen and front of house
Performance incentive bonus when weekly revenue goals are reached
Pick up evening events to boost your income, plus other shifts across the group
Refer a friend and earn up to $500
Grow Your Career
Genuine pathways for career development and progression
Specialist workshops and in-house training to extend your knowledge
External courses covering leadership, operations, and more
Cross-train across our venues - no two days are the same
Open book management - we share our weekly budgets and financial goals, so you always understand how the business is tracking
Feel Looked After
Delicious staff meals, every shift
Dining privileges across our entire group - experience each unique venue
Employee Assistance Programme - free, confidential support for your health and wellbeing
Belong to Something
A team culture built on real support
Annual parties and regular team events
A workplace where you're valued
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If you're ready to take your hospitality career to new heights as part of the team at Emett Group, apply now with your CV and cover letter.