About the role
You'll own the new-business sales cycle, from initial outreach through to closing deals. This is a hands-on, outbound-focused role where you'll engage business owners and decision-makers, demonstrate the value of Chaty's AI solutions and convert opportunities into paying customers. You'll work closely with our Customer Success team, who support qualified prospect lists and manage onboarding and ongoing customer relationships, allowing you to focus on winning new business.
Key responsibilities
Proactively contact tour operators, attractions, activity providers and hospitality businesses across Australia, New Zealand, the UK and the US through outbound calls, email and WhatsApp
Deliver tailored online demonstrations of Chaty's AI phone receptionist and website chatbot, showing how the platform can improve customer experience, manage enquiries and capture booking opportunities
Manage opportunities from initial conversation through to close, handling objections and recommending appropriate subscription plans
Maintain accurate CRM records, track follow-ups and ensure opportunities progress through the sales process
Work with Customer Success to ensure a smooth handover of new customers, and share market insights, customer feedback and product suggestions with the wider team
About you
Experience in outbound sales, business development or a target-driven sales environment
Confidence engaging business owners and decision-makers over the phone
Strong communication, presentation, negotiation and closing skills
A proactive approach to prospecting, follow-up and pipeline management
Resilience, self-motivation and the ability to work independently in a remote environment
Strong organisational skills and attention to detail
Desirable: Selling SaaS, technology or AI-powered solutions
Desirable: Working with tourism, travel, hospitality, attractions or activity-based businesses
Desirable: Using CRM platforms and structured sales processes
Desirable: Selling into international markets
About us
Chaty.ai helps tour operators, attractions and activity businesses improve customer service and capture more bookings through AI-powered phone receptionists and website chatbots. Our technology helps businesses manage enquiries, support customers around the clock and reduce missed calls and repetitive questions.
Benefits
Be part of a growing AI technology business transforming how businesses manage customer enquiries
Represent an innovative product delivering practical value to tourism and hospitality operators
Develop your expertise in AI, SaaS and international business development
Make a direct contribution to the growth of an ambitious technology business