Are you an experienced Night or Duty Manager and want a new challenge working in our beautiful iconic boutique property in central Auckland? This position is part time offering two shifts totally 16 hours per week and includes a range of responsibilities for the hotel, and also for our wider group.
Hours are usually 10.30pm - 7am, rostered over Monday - Sunday.
If you're hard-working, take initiative and are looking to work for a friendly, supportive company, this could be the role for you!
Are you?
An experienced hotel professional
Totally customer care focused
Pro-active
Enthusiastic
Able to work confidently on your own
Position Summary:
Provide a professional level of customer service while maintaining front desk, building management, host responsibility, bookings, sales, administration, and customer service enquiries for Hotel DeBrett. To be the face and voice of Hotel DeBrett and wider during the night time hours.
If this sounds like you, we look forward to receiving your application.
The DeBrett Way:
Ownership
DeBrett team are always focused on what they can do to help a guest. There is no relevance to your title, position, or responsibilities. The overall requirement is to take every query or request from a guest and own it until it is resolved.
Knowledge
All of the DeBrett team will be involved in ongoing knowledge training, so no answer is too hard to answer. We are not room attendants or frontline team when a guest needs something or has a question – we are their host and will find out what they need to know if we don’t already.
All for one
Yes, your tasks and responsibilities each day are your first priority, but help where you can, support the other hosts, do whatever it takes to get the job done. This is not a position that works in isolation.