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Ponsonby Medical Centre | Medical Administrator | Fulltime | 12-Month Maternity Cover

Job Description:

Ponsonby Medical Centre is a well-established, boutique general practice that has cared for the Ponsonby community for over 30 years. We're looking for a committed medical administrator to support our clinical team and give our patients a warm, welcoming experience on weekdays, Monday - Friday.

This fulltime role would suit an organised, enthusiastic medical receptionist, or someone with transferable customer service skills who wants to build a career in healthcare. This is a 12-Month Maternity Cover, with the possibility to extend.

You'll be based in the heart of Ponsonby, a stone's throw from shops, cafés and restaurants. You'll work alongside our clinicians in a heritage building where patients get to know their doctor.

Key duties include

  • Booking appointments

  • Invoicing

  • Triaging calls

  • Managing clinical recalls

  • Supporting new patient enrolments

  • Using our patient management software

About you

  • Strong organisational skills

  • A quick learner who picks up new systems with ease

  • A friendly, calm manner with patients, on the phone and at the front desk

  • Previous experience in a medical or healthcare reception/administration role is preferred, but not required

  • An enthusiasm to learn, adaptability, initiative, and a knack for problem-solving

  • Excellent communication, both written and verbal English language skills

  • Proven experience in delivering exceptional customer service

  • Proficiency in computer applications, including Word and Excel; experience with practice management systems is a plus

PMC is part of Third Age Health Services, a national primary care provider. For more information visit https://thirdagehealth.co.nz

Applications are being reviewed as they are received, and suitable candidates may be contacted for an interview before the advertised closing date. We encourage you to apply early to avoid missing out.

If this sounds like you or someone you know, please send your Cover Letter and CV to us. For a confidential chat or to learn more about this opportunity, contact our Practice Manager Donelle Thompson | [email protected]

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