About the role
O'Briens is looking for an organised and adaptable Trade Sales Administrator to join our team on a full-time basis. This role will support our Trade Sales Team, assisting with customer enquiries, quotes, order processing, pricing information and general sales administration. You will also provide support across other areas of the business assisting the Accounts and Operations teams with general day-to-day business activities. This is a varied role suited to someone who enjoys working with customers, supporting a sales-focused team and being involved across different areas of a business. Strong organisation, communication, accuracy and the ability to move comfortably between different priorities will be important. The position requires someone comfortable handling confidential customer, financial and business information.
Key responsibilities
- Respond to customer enquiries by phone and email, providing assistance with products, orders, deliveries and freight
- Prepare and process customer pricing, orders and invoices, ensuring accurate documentation and customer records
- Assist the Branch Manager with creditor and debtor processing, checking completed jobs for invoicing and maintaining accurate financial records
- Support purchasing, stock administration, documentation and general supply chain activities
- Maintain accurate records, spreadsheets and reports, providing general administrative support across the business
- Work closely with Sales, Finance, Warehouse and Operations colleagues, adapting to changing priorities and assisting during busy periods
About you
- Customer service or administration experience
- Strong communication and people skills
- Good organisation and attention to detail
- Confidence managing different priorities
- Good numerical and general computer skills
- Working knowledge of Microsoft BC, Excel and Word
- A flexible approach and willingness to help where needed
- Comfortable handling confidential customer and business information
- Ability to work independently and as part of a team
About us
At O'Briens, our shared values are putting the customer first, a dedication to accuracy, being supportive and progressive. We are committed to working professionally, supporting our people and customers, and continually improving how we work.