Non-Pharmacist Branch Manager – Pharmacy
Location: Stechford & New Street, West Bromwich
Salary: £14 per hour + Annual Bonus
Salary: £14 per hour + Annual Bonus
A fantastic opportunity has arisen for an experienced Non-Pharmacist Branch Manager to join a growing pharmacy group across its branches in Stechford and New Street, West Bromwich.
This role is ideal for someone with experience in pharmacy operations who can take ownership of day-to-day branch management, support staff performance and ensure the smooth running of pharmacy services.
Working alongside the on-site Pharmacist and wider team, you will help maintain high operational standards, deliver excellent customer service and ensure the branch operates efficiently and compliantly.
The successful candidate will be a hands-on, organised and proactive manager who can motivate a team, manage competing priorities and contribute to the continued success of the business.
Key Responsibilities
- Oversee the day-to-day running of the pharmacy branch.
- Support and manage branch staff, ensuring duties are completed effectively.
- Maintain high standards of customer service and patient experience.
- Work closely with the on-site Pharmacist to support smooth branch operations.
- Monitor stock levels, purchasing processes and stock management.
- Ensure branch procedures are followed and records are maintained accurately.
- Support staff recruitment, onboarding, training and development.
- Manage staff rotas, attendance and day-to-day people matters.
- Monitor branch performance and identify opportunities for improvement.
- Ensure the branch maintains appropriate operational and compliance standards.
- Resolve customer and operational issues promptly and professionally.
- Contribute to branch targets and wider business objectives.
Requirements
- Previous experience in a pharmacy or community pharmacy environment.
- Experience in a supervisory, team leader or branch management role is desirable.
- Strong organisational and people management skills.
- Excellent customer service and communication skills.
- Good attention to detail and the ability to follow procedures.
- Confident managing day-to-day operational challenges.
- A proactive approach with the ability to work independently and as part of a team.
- Understanding of pharmacy processes, stock management and compliance requirements.
- A Pharmacist qualification is not required.
What's on Offer
- £14 per hour
- Annual performance-related bonus
- Opportunity to take ownership of branch operations
- Supportive working environment
- Opportunity to develop within a growing pharmacy group
- Potential for further career progression