About the role
This is an exciting opportunity for someone who enjoys sales, building strong customer relationships and developing new business. You'll be responsible for growing the L'affare customer base, developing new opportunities and helping customers get the most from their relationship with L'affare and Aitkens. Your days will be varied. You could be meeting a new café owner in the morning, checking in with an existing customer, presenting a coffee solution, following up a new business opportunity or helping an existing customer identify products that can make their business more successful. This isn't a desk-bound sales role. You'll be out meeting customers, developing new opportunities, growing existing accounts and becoming a trusted partner to hospitality businesses.
Key responsibilities
- Managing and growing L'affare coffee accounts
- Developing new business and converting opportunities into long-term customers
- Building strong relationships with existing customers and identifying opportunities for growth
- Identifying opportunities for customers to purchase additional hospitality products through Aitkens
- Achieving agreed monthly sales targets and budgets
- Planning and managing your own territory and customer visits
- Keeping accurate customer and sales information
- Attending sales and planning meetings and contributing to the wider team
- Working closely with the Coffee Sales Manager, Account Managers and wider Aitkens team
- Representing L'affare and Aitkens professionally in the marketplace
About you
- Experience in coffee, hospitality, sales, account management or a related industry
- A genuine interest in coffee and the hospitality industry
- Strong communication and relationship-building skills
- A natural ability to identify and develop sales opportunities
- Excellent organisation and time-management skills
- A positive, energetic and can-do attitude
- The confidence to work independently and take ownership of your customer base
- The ability to deal with customers professionally, including when things don't go to plan
- A full NZ driver licence
- The flexibility to travel when required
About us
Aitkens Hospitality is a New Zealand-owned hospitality sales and distribution business supplying equipment, products and coffee solutions to customers throughout New Zealand. We're a growing team with branches in Christchurch and Auckland, and we pride ourselves on great customer service, strong supplier relationships and having a team that genuinely enjoys working together.