About the role
C. R. Kennedy is seeking a Clinical Sales Support professional to join our team on a full-time basis in Auckland. This is a pivotal role within our healthcare and medical sales division, where you will provide essential support to our clinical sales team whilst contributing to the growth and success of our organisation. You will be instrumental in ensuring smooth operations between our sales team and clients, facilitating communication and enabling our sales professionals to focus on building strong client relationships and closing business opportunities.
Key responsibilities
Provide administrative and operational support to the clinical sales team, ensuring efficient daily operations and smooth client interactions
Coordinate scheduling, meetings and follow-ups with healthcare professionals and clients
Prepare and maintain sales documentation, proposals, quotations and client records
Manage customer inquiries and direct them to appropriate sales team members
Support the preparation of clinical presentations, product demonstrations and sales materials
Maintain accurate and up-to-date databases of client information and sales pipeline data
Liaise between clinical staff, sales representatives and external clients to facilitate smooth communication
Assist with order processing, delivery coordination and customer issue resolution
Monitor stock levels and coordinate product availability for sales opportunities
Support the organisation and execution of sales events, product launches and clinical meetings
What we're looking for
Proven experience in a sales support, clinical support or healthcare administration role
Strong organisational and time management skills with the ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills, with the ability to interact professionally with healthcare professionals and clients
Proficiency in Microsoft Office Suite, particularly Excel and Word
Knowledge of healthcare or medical device industry practices and terminology
Ability to work collaboratively within a team environment and support sales professionals effectively
Attention to detail and commitment to maintaining accurate records and documentation
Customer service focus with a proactive approach to problem-solving
A relevant qualification in business administration, healthcare management or related field is advantageous
Experience with customer relationship management (CRM) systems is desirable
What we offer
C. R. Kennedy is committed to supporting the professional development and wellbeing of our employees. We offer a competitive salary package commensurate with experience, opportunities for career progression within a dynamic healthcare organisation, and a collaborative working environment where your contributions are valued. We provide access to professional development opportunities and training to enhance your skills and knowledge within the healthcare sales sector. Our team benefits from a supportive workplace culture that emphasises work-life balance and employee wellbeing.
About us
C.R. Kennedy is a leading distributor of innovative healthcare and medical products, dedicated to improving patient outcomes and supporting healthcare professionals across New Zealand. With a strong reputation for quality, reliability and exceptional customer service, we partner with healthcare facilities, clinics and medical professionals to provide access to cutting-edge medical solutions and technologies. Our commitment to excellence and our deep understanding of the healthcare sector enable us to make a meaningful impact on the healthcare industry. We foster a culture of collaboration, integrity and continuous improvement, where our team members are empowered to contribute to our mission of advancing healthcare excellence.
Apply now
If you are an organised, customer-focused professional with a passion for healthcare, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and interest in this role. C. R. Kennedy is an equal opportunities employer and welcomes applications from diverse backgrounds.