Location

Work From Home (WFH)

Shift Timing

US Shift: 8:00 PM IST to 5:30 AM IST

Job Summary

We are looking for a detail-oriented Accounts Receivable & Collections Executive to manage customer renewals, collections, account reconciliations, and receivables activities. The ideal candidate should have a strong understanding of Accounts Receivable processes, excellent Excel skills, and the ability to communicate effectively with customers regarding renewals, outstanding payments, and account-related queries.

Key Responsibilities

• Send renewal notices and renewal offers to customers in a timely manner.
• Follow up with customers and tenants regarding contract renewals and outstanding payments.
• Perform collections activities and ensure timely receipt of payments.
• Manage and update pricing details in renewal offers and customer records.
• Conduct account reconciliations and resolve discrepancies.
• Monitor customer accounts and maintain accurate receivable records.
• Prepare and maintain aged debtor reports and collection trackers.
• Investigate and resolve payment-related issues and customer inquiries.
• Coordinate with internal teams to ensure accurate billing and payment processing.
• Maintain documentation related to renewals, collections, and customer communications.
• Generate periodic reports on collections, renewals, and account status.
• Assist with month-end activities and reconciliation processes.
• Ensure compliance with company policies and financial procedures.

Required Qualifications

• Bachelor's Degree in Commerce, Accounting, Finance, or a related field.
• Experience in Accounts Receivable, Collections, Customer Renewals, or General Accounting.
• Strong knowledge of Accounts Receivable processes and general accounting procedures.
• Proficiency in Microsoft Excel, including formulas, shortcuts, Pivot Tables, and reporting.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• High attention to detail and accuracy.

Preferred Skills

• Experience with customer collections and renewal management.
• Exposure to reconciliation processes and financial reporting.
• Experience working with ERP or accounting systems.
• Strong stakeholder and customer management skills.