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The role


About the Claims Management Group 


The Claims Management Group is responsible for delivering Comcare’s claims management services, supporting individuals through challenging periods in their lives. Our work is both rewarding and impactful. We assist people in their recovery and return to work, making a meaningful difference to their wellbeing, their employers, and the broader community.


Diverse positions within Claims Management


Claims Management offers a variety of positions across multiple disciplines, including:

  • Operational such as Claims Managers and supporting, working directly with claimants and performing administrative and case management tasks.
  • Governance, project management and strategic support.
  • Data, analytics and financial.
  • Contract management, procurement and administrative.

Positions may involve a mix of operational and administrative tasks, with duties determined by the classification level and specific role requirements. Positions are offered for varying periods of up to 18 months, based on operational needs.


Job description

Join a purpose driven organisation making a real impact on workplace health and safety across Australia.


Who we are


Comcare is the national authority for work health and safety and workers’ compensation. We promote the health benefits of good work and contribute to a safer, fairer, and more productive Australia. Our work spans:


  • Regulation of workplace health and safety.
  • Management of workers’ compensation schemes.
  • Support for recovery and return to work.
  • Engagement with employers and employees to foster better practices.
  • We are a values driven organisation committed to diversity, inclusion, and continuous improvement.


What we offer


  • Be part of something bigger, contribute to safer workplaces nationwide.
  • Competitive pay and generous leave entitlements.
  • Flexible work options and wellness programs.
  • Ongoing learning and development opportunities.
  • Supportive, inclusive and collaborative culture.


Eligibility requirements

To be eligible for temporary employment at Comcare, applicants must meet the following criteria:


  1. Be an Australian citizen or going to be granted Australian citizenship before commencement. You will be asked to provide evidence.
  2. Successfully undergo a character clearance (Australian Criminal History Check).
  3. May be required to undergo a medical examination conducted by the agencies preferred medical supplier.
  4. Be willing and eligible to obtain and maintain a security clearance to the appropriate level if applicable to the position.
  5. Be able to provide proof of qualifications if applicable to the position.

About the agency

Comcare is the national authority for work health and safety, and workers’ compensation. We are a government regulator, workers’ compensation insurer, claims manager and scheme administrator. Through our role, we work with employees and other workers, employers, service providers and other organisations to: - minimise the impact of harm in the workplace - improve recovery at work and return to work - promote the health benefits of good work. We collaborate and partner with other schemes and organisations on research and innovative projects that improve outcomes. We also provide expert advice and services to the Safety, Rehabilitation and Compensation Commission (SRCC), and Seafarers Safety, Rehabilitation and Compensation Authority (Seacare Authority).
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Posted 10mo ago