PCA Coordinator – Bilingual in Spanish & English
Inwood, New York
PCA Coordinator – Bilingual in Spanish & English
Location: Inwood, NY
Employment Type: Full-Time
Salary: $23–$26 per hour
Language Requirement: Bilingual in Spanish & English
About Rockaway Home Care
Rockaway Home Care is a nonprofit 501(c)(3) home care agency committed to providing compassionate, individualized care to patients in their homes and communities. Guided by our philosophy, "You're not a patient, you're family," we strive to create a supportive environment for both the patients we serve and the employees who make our work possible.
Our PCA Coordinators play an essential role in supporting caregivers, patients, and their families by helping ensure care is properly coordinated, schedules are maintained, and patients receive reliable and consistent care at home.
The Role
As a PCA Coordinator with Rockaway Home Care, you'll have the opportunity to make a meaningful difference in the lives of our patients and their families. With our commitment to providing high-quality, compassionate care in the comfort of their own homes, you'll be a vital part of our mission to deliver exceptional patient outcomes.
In this role, you'll coordinate Home Health Aide (HHA) and Personal Care Aide (PCA) schedules, manage patient assignments, communicate with caregivers and families, and help resolve day-to-day scheduling and care coordination needs.
If you're organized, dependable, bilingual in Spanish and English, and passionate about supporting caregivers and patients, we want to hear from you!
Your Organization. Your Communication. Your Impact.
We understand that successful home care coordination requires more than filling shifts. Clear communication, attention to detail, consistent follow-up, and a compassionate approach are essential to helping caregivers and patients feel supported.
As part of our Inwood team, you'll work closely with caregivers, patients, families, and internal departments to help ensure the right aide is matched with the right case and care continues as smoothly as possible.
Compensation & Benefits
Competitive Pay: $23–$26 per hour
Employment Type: Full-time position
Supportive Team: Work collaboratively with caregivers and internal office teams
Meaningful Work: Help patients receive consistent care while supporting the caregivers who serve them
Responsibilities
As a PCA Coordinator with Rockaway Home Care, you will support daily scheduling, caregiver assignments, and communication to help ensure reliable and consistent patient care.
Your responsibilities will include:
Coordinate PCA and HHA schedules and patient assignments
Communicate professionally with caregivers, patients, families, and office staff
Help fill open shifts and address scheduling changes
Support caregivers with questions, updates, and assignment details
Help ensure patients receive reliable and consistent care
Track caregiver availability, attendance, and call-outs
Assist with onboarding and placement of new caregivers
Maintain accurate records and update scheduling systems as needed
Collaborate with nursing, intake, HR, and administrative teams
Help resolve daily scheduling and care coordination issues professionally
Provide a supportive and respectful experience for caregivers, patients, and families
Qualifications
Bilingual proficiency in Spanish and English is required
Strong verbal and written communication and customer service skills
Ability to multitask and work effectively in a fast-paced environment
Comfortable communicating with caregivers, patients, and families
Excellent organizational skills and attention to detail
Basic computer skills and ability to learn scheduling systems
Professional, patient, dependable, and solution-focused approach
Ability to meet all company hiring and onboarding requirements
Preferred Qualifications
At least one year of relevant experience preferred
Experience working with PCA or HHA caregivers
Knowledge of home care, Medicaid, Managed Long-Term Care (MLTC), or community-based care
Prior experience in home care coordination, staffing, scheduling, HR, or healthcare administration
Strong problem-solving and follow-up skills
Additional language skills, including Creole, are a plus
Apply Today
Ready for a PCA Coordinator opportunity where your communication, organization, and problem-solving skills can make a meaningful difference?
Join Rockaway Home Care and help support caregivers, patients, and families throughout Inwood, NY.
If you're bilingual in Spanish and English, enjoy coordinating schedules, and want to contribute to a compassionate home care team, we encourage you to apply.
Apply today to join Rockaway Home Care as a PCA Coordinator.
Rockaway Home Care is an Equal Opportunity Employer.
Location: 260 Doughty Blvd, Inwood, NY 11096, USA, Inwood, New York