About the role
We are seeking an experienced Restaurant Manager to join The Goldfinch NZ Limited in Christchurch Central Canterbury. This is a full-time position that offers a fantastic opportunity to lead a dynamic hospitality team and drive the success of our restaurant operations. As Restaurant Manager, you will be at the forefront of delivering exceptional dining experiences whilst managing all aspects of restaurant operations, from staff supervision to financial performance and customer satisfaction. This role is pivotal to our commitment to providing outstanding service and maintaining our reputation as a premier dining destination in the region.
Key responsibilities
Overseeing daily restaurant operations and ensuring smooth service delivery across all shifts
Training, supervising and motivating front-of-house and back-of-house staff to maintain high service standards
Managing budgets, controlling costs and maximising profitability whilst maintaining quality standards
Creating and implementing strategies to enhance customer experience and drive customer loyalty
Maintaining health, safety and hygiene standards in compliance with all relevant regulations
Managing inventory, stock levels and supplier relationships to ensure consistent quality of ingredients and supplies
Handling customer complaints professionally and implementing solutions to ensure satisfaction
Monitoring and analysing key performance indicators to identify areas for improvement
Collaborating with the kitchen team to ensure menu consistency and food quality standards
Managing reservations and optimising table management for efficient service
What we're looking for
Proven 2 years experience as a Restaurant Manager or similar senior hospitality leadership role, ideally in a full-service restaurant environment
Strong knowledge of restaurant operations, including food safety, health and hygiene regulations, and hospitality best practices
Excellent leadership and team management skills with the ability to motivate and develop staff
Demonstrated ability to manage budgets, control costs and improve profitability
Outstanding customer service skills with a passion for delivering exceptional dining experiences
Strong communication and interpersonal abilities to work effectively with staff, customers and suppliers
Problem-solving skills and the ability to remain calm under pressure in a fast-paced environment
Experience with restaurant management systems and point-of-sale (POS) technology
Food safety certification or willingness to obtain certification
Flexibility to work evenings, weekends and public holidays as required by the role
What we offer
At The Goldfinch NZ Limited, we are committed to fostering a supportive and inclusive workplace where our team members can thrive and develop their careers. We offer a competitive salary commensurate with experience, along with opportunities for professional development and career progression within our hospitality business. We value work-life balance and recognise the importance of wellbeing, offering flexible working arrangements where possible and a positive team environment that encourages collaboration and mutual support. Our team members benefit from staff discounts on dining and beverages, as well as access to ongoing training and development programmes to enhance your skills and knowledge in the hospitality sector.
About us
The Goldfinch NZ Limited is a respected hospitality business dedicated to delivering outstanding dining experiences in the Christchurch region. We pride ourselves on our commitment to quality, exceptional service and creating memorable experiences for our customers. Our restaurant is known for its welcoming atmosphere, carefully curated menus and commitment to supporting local suppliers. We believe in creating a workplace culture that values our team members, encourages innovation and maintains the highest standards of hospitality excellence. We are passionate about our community and committed to operating with integrity, sustainability and social responsibility.
Apply now
If you are an experienced Restaurant Manager looking for a new opportunity to lead a successful team and make a meaningful impact in a vibrant hospitality business, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you would be an excellent fit for this role. We look forward to connecting with talented hospitality professionals who share our passion for exceptional service and customer satisfaction.