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Job Title- SAP Data Archiving & ILM

Job Summary

We are looking for an SAP Data Archiving & ILM to manage document management systems, archiving, and data lifecycle management. You will be responsible for day-to-day incident management, routine system housekeeping, handling change requests, and maintaining overall system performance and stability.

Key Responsibilities

  • Incident Management: Resolve Tier 2/3 incidents for SAP EDMS, SAP Archiving, and SAP ILM within defined SLAs. Perform root cause analysis for recurring issues.
  • Monitoring & Housekeeping: Perform daily system health checks, monitor background archiving jobs, clear logs, and manage storage capacity.
  • Change Requests: Gather requirements, configure, test, and deploy approved Change Requests (CRs) for archiving, ILM policies, and document management.
  • System Stability & Performance: Fine-tune archiving performance, monitor ArchiveLink interfaces/content repositories, and ensure high system availability.
  • Cross-Functional Support: Work with functional module teams (FI, MM, SD, HR) and Basis/Security administrators to resolve cross-system issues.

Key Requirements

  • Experience: 3–6 years of hands-on experience in SAP Archiving (SARA), SAP ILM, and SAP EDMS/Document Management.
  • Technical Skills:
    • Strong knowledge of standard SAP archiving objects and Content Repository configuration (OAC0).
    • Experience with ILM retention rules, legal holds, and data destruction.
    • Proficiency in standard monitoring transactions (SM37, SLG1, ST22, DB02).
    • Basic understanding of ITIL processes (Incident, Change, and Problem Management).
  • Soft Skills: Strong analytical problem-solving skills and good team communication.