Our client is a well-established international business with over 35 years of experience delivering premium technical solutions across residential and commercial markets. Recognised for its quality, innovation and technical expertise, the business has built a strong market presence and reputation.
With a clear focus on strengthening its New Zealand operations, an exciting opportunity exists for an experienced Sales & Service Manager to lead the national team, improve commercial performance and drive the next phase of growth.
Reporting to the Director of Sales APAC, you'll manage and transform the New Zealand Sales and Service functions - with responsibility for commercial performance, operational efficiency and team development.
This is a hands-on leadership role requiring a dynamic, results-driven professional who can set clear direction, build a culture of accountability and turn business plans into measurable results.
Key responsibilities include:
This is an opportunity for an intermediate level people leader to take on broader responsibility and make a genuine impact within an international business.
You'll have the support of experienced regional leadership, the opportunity to lead a national team and the ability to influence commercial performance, team culture and business direction over the coming years.
On offer is a salary package that will attract an established sales and service manager looking to take on broader responsibility.
How to apply:
For a confidential discussion, contact Jo Wilson, Managing Director, on (021) 560 981 or Ned Djugum, Senior Recruitment Specialist on (021) 064 3448.
Alternatively, apply now with your CV and we'll be in touch.
With a clear focus on strengthening its New Zealand operations, an exciting opportunity exists for an experienced Sales & Service Manager to lead the national team, improve commercial performance and drive the next phase of growth.
Reporting to the Director of Sales APAC, you'll manage and transform the New Zealand Sales and Service functions - with responsibility for commercial performance, operational efficiency and team development.
This is a hands-on leadership role requiring a dynamic, results-driven professional who can set clear direction, build a culture of accountability and turn business plans into measurable results.
Key responsibilities include:
- Lead, coach and develop the National Sales and Service teams, building a high-performance culture with clear expectations and accountability.
- Develop and execute a 12, 24 and 36-month business plan focused on profitable growth, team performance and operational improvement.
- Drive revenue growth, strengthen margins and improve overall commercial performance.
- Oversee service operations, improving technician productivity, workflow efficiency and customer satisfaction.
- Lead positive cultural change, address underperformance and establish clear KPIs across both functions.
- Build strong relationships with key customers, channel partners and stakeholders to identify new business opportunities.
- Strengthen forecasting, pipeline management and financial discipline to support sustainable business growth.
- You bring strong technical and commercial knowledge of the New Zealand market, ideally across trade, construction, retail and commercial fit-outs, specification, and related B2C segments.
- You've already successfully managed people in a business transformation environment - preferably both sales and service
- You have a proven track record in developing strong team cultures, along with measurable revenue growth
- A demonstrated ability to build a high-performance culture, manage underperformance and drive positive change.
- A strong track record of growing revenue, improving margins and achieving commercial targets.
- Experience developing and executing business plans with clear objectives and measurable outcomes.
- An understanding of service operations, workflow management and the importance of customer delivery.
- Strong commercial acumen, including budgeting, forecasting, profitability and performance reporting.
- The confidence to lead from the front, challenge existing practices and hold people accountable.
- A proactive, resilient and hands-on leadership style, with the drive to make things happen.
This is an opportunity for an intermediate level people leader to take on broader responsibility and make a genuine impact within an international business.
You'll have the support of experienced regional leadership, the opportunity to lead a national team and the ability to influence commercial performance, team culture and business direction over the coming years.
On offer is a salary package that will attract an established sales and service manager looking to take on broader responsibility.
How to apply:
For a confidential discussion, contact Jo Wilson, Managing Director, on (021) 560 981 or Ned Djugum, Senior Recruitment Specialist on (021) 064 3448.
Alternatively, apply now with your CV and we'll be in touch.