Job summary
This is a 33.75 hours a week (0.9 WTE), 12 month fixed term contract as a Medical Secretary within the Respiratory Medicine Department at the Queen Elizabeth Hospital.
This is an exciting opportunity for an individual who relishes a challenge and is keen to use exciting administrative skills to provide support to senior medical secretarial colleagues, Consultants and the wider clinical team in a very busy Respiratory Medicine department.
The post holder will be required to work to a high standard of accuracy and have good organisational and communication skills. The post holder will provide an empathic and sensitive point of contact for the clinical team, patients/relatives and other health care professionals.
Main duties of the job
As per the attached job description the post holder will provide medical secretarial support administration under the supervision of medical secretary-supervisor (senior medical secretaries). This will include:
*To provide a point of contact for patients/relatives/carers, GPs and other health care professionals
*Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face
*Arranging patients' appointments as required under direction of the Medical Secretary Supervisor
* Typing and distribution of clinical letters
*Arranging patients' appointments as required under direction of the Medical Secretary Supervisor
The post holder should have very good knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel. Previous experience of NHS systems would be very beneficial.
Details
- Date posted: 27 October 2026
- Closing date: 01 November 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time, Flexible working
- Reference number: 304-1104198
- Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.Person Specification
Qualifications
Essential
- * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- * Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
- * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience
Essential
- * Experience of dealing with the Public/Customer service experience
- * Experience of working with a range of Microsoft Office packages (eg. Word,Excel and Outlook)
- * Experience of using IT systems
Desirable
- * Experience of working in a busy environment
- * Experience of working in Healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Employer details
- Employer name: University Hospitals Birmingham NHS Foundation Trust
- Address: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom
- Employer's website: https://www.uhb.nhs.uk/jobs.htm