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Job summary

We are looking for a dynamic and resilient Clinical pathway Administrator to support the delivery of the Ophthalmology situated at Chase Farm Hospital

This is a busy and a fast paced role within the Ophthalmology department The incoming post holders will need to have good attention to detail, be patient focus and demonstrate the ability to work independently.

The successful candidate will also be able demonstrate the Trust values, the responsibilities of the job description and person specification

Main duties of the job

General administrative duties for the department such as scanning of patient notes on to EPR, photocopying and distribution of mail and triaged referrals.

Ensure all patient demographics and contact details are kept up to date on Cerner.

When accessing patient records ensure computerised tracking systems are used appropriately.

Management of admin shared inbox and to ensure correspondence is distributed according to trusts guidelines.

Support the failsafe officer, ensuring the smooth and safe planning of patients pathway

Routinely process Blueteq funding forms received from the clinical teams cross -site and upload to medisight and Hi-cost portal (blueteq secure). Respond to generalqueries with support from the clinical teams and service managers to ensure accurate information is recorded in a timely manner.

Provide reasonable cross-cover for other Clinical Pathway Administrators to ensure a consistent and effective administration service is maintained at all times.

Management of Dictate and ensuring any correspondence is sent out to external organisations.

Review the actions and instructions generated from Dictate when requested e.g. ensuring that correspondence or test results are sent to a clinician in a different specialty or booking a follow-up.

Details

  • Date posted: 02 November 2026
  • Closing date: 13 November 2026
  • Pay scheme: Agenda for change
  • Band: Band 4
  • Salary: £33,262 to £36,027 a year Per annum inclusive of HCAS
  • Contract: Permanent
  • Working pattern: Full-time
  • Reference number: 391-RFL-8306396
  • Job locations: Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL, United Kingdom

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Education and professional qualifications

Essential
  • English and Maths at GCSE level or equivalent
Desirable
  • Diploma level qualification or equivalent experience
  • Knowledge of medical terminology
  • Courses / further study attended to demonstrate evidence of personal development

Royal Free shared commitments

Essential
  • o Demonstrable ability to meet the Trust shared commitments.

Experience

Essential
  • Previous experience of working with the public and/or patients in a healthcare environment
  • Experience of interaction with all levels of staff
  • Previous administrative and organisational experience
  • Experience of managing and prioritising own workload and working to deadlines
  • Experience of dealing with non-routine and complex problems

Others

Essential
  • Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
  • Ability to work without direct supervision

Skills and aptitudes

Essential
  • Excellent written and verbal communication skills
  • Excellent organisational skills with meticulous attention to detail
  • Excellent customer care practice, being polite, sympathetic, patient and diplomatic
  • Understanding patient confidentiality
  • Knowledge of Cerner or equivalent system
Desirable
  • Awareness of National and Trust pathway targets (such as 18 week RTT target)
  • Ability to confidently interact and share knowledge with staff at all levels
  • Proof of continuous learning and development
  • Ability to learn and assimilate information quickly
  • Ability to use databases

Personal qualities and attributes

Essential
  • Ability to maintain excellent communication channels and good customer services
  • Maintain a high level of professionalism in manner
  • Ability to work under pressure and use own initiative to prioritise tasks
  • Good interpersonal skills having a friendly and approachable manner
  • Proactive, forward-thinking, quick problem solving attitude with attention to detail

Others

Essential
  • Reliability - good time keeping
Desirable
  • Ability to work flexibly to accommodate peaks and troughs of activity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Employer details

  • Employer name: Royal Free London NHS Foundation Trust
  • Address: Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL, United Kingdom
  • Employer's website: https://www.royalfreelondonjobs.co.uk/