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About the role

The Housekeeper is responsible for maintaining the home's facilities in a clean, hygienic and tidy state, ensuring an aesthetically pleasing environment that promotes an enjoyable experience for residents, visitors and staff. The role involves working as part of a team to create a happy, harmonious, and relaxed work environment while upholding the Code of Health and Disability Consumer Services Rights.

Key responsibilities

  • Treat residents with dignity and respect and cordiality while carrying out duties
  • Communicate the needs of residents to other staff when they are observed
  • Ensure the home's facilities are maintained in a clean, hygienic and tidy state by following the housekeepers cleaning and laundry duties schedule
  • Ensure safe environment for residents and staff while carrying out tasks
  • Establish efficient work routines which are non-disruptive to residents and staff
  • Maintain cleaning equipment and the cleaning room in clean, tidy condition
  • Use correct cleaning materials at correct dilution rate as specified in cleaning manual
  • Report promptly any maintenance required, either on cleaning equipment, or around the home, as noticed in course of cleaning duties
  • Work enthusiastically and co-operatively as part of a team
  • Maintain high standard of personal dress and hygiene, particularly hand washing at all times

About you

  • Has attended Chemical Use and Handling training
  • Able to use emergency equipment and understand emergency procedures
  • Understanding of the policies contained in the Home's policy manual(s)
  • Able to participate in Infection Prevention and Control strategies including implementation of pandemic / outbreak planning training
  • Able to ensure the use of personal protective equipment in accordance with policy and procedures
  • Able to participate in six monthly Fire Evacuation Drills
  • Able to ensure the use of safe manual handling techniques and principles, with no lifting of items over 15kg without assistance of another person or equipment
  • Commitment to participate in training and education relevant to role
  • Able to seek assistance for tasks for which you are not fully trained or skilled
  • Able to maintain confidentiality of all information about residents

About us

To lead New Zealand's retirement living and aged care sector by delivering world class communities for our stakeholders - with a unique passion, generosity of spirit and attention to detail.