Contact customers who have completed site visits but have not booked.
Understand customer concerns, objections, and reasons for non-booking.
Provide accurate information on pricing, offers, availability, approvals, amenities, and project updates.
Build rapport and maintain long-term relationships with prospective buyers.
Schedule revisit appointments and coordinate with the sales team.
Conduct timely follow-ups as per the defined follow-up matrix.
Update customer interactions, remarks, and follow-up status in the CRM.
Coordinate with Sales Managers for closure support.
Escalate high-potential leads requiring management intervention.
Achieve monthly booking conversion targets.
Ensure complete compliance with company calling processes and quality standards.
Requirements
- Any Graduate (Preferred)
- Higher Secondary (12th Pass) may also apply with relevant experience.
Experience
- 1–3 years of experience in Telecalling, Telesales, Customer Support, or Real Estate CRM.
- Experience in Real Estate follow-up calling is highly preferred.
Benefits
Competitive Fixed Salary.
Attractive Monthly Incentives based on Booking Conversions.
Performance Bonus.
Employee Recognition & Rewards Programs.
Professional Product & Sales Training.
Career Growth Opportunities within Sales & CRM.
Supportive and Professional Work Environment.
Exposure to Premium Real Estate Projects