About us
A T Realty is a Ray White franchise with offices across Auckland: Manukau, Māngere Bridge, Manurewa, & Auckland Central. We're busy, growing, and we take getting it right seriously.
The role
We're looking for a Compliance Manager to own compliance across the group. You'll make sure our listings, contracts, licensing and processes meet our obligations under the Real Estate Agents Act, REA Conduct Rules, AML/CFT and other relevant law. You'll also manage complaints and regulatory matters through to resolution.
This is a hands-on role. You'll work closely with management, salespeople and administration, and you'll be the person people come to when they're unsure whether something is right.
We're open to this being a part-time role (around 25 hours per week) or full-time, depending on the right person.
What you'll do
Contracts and listings
Review agency agreements and sale and purchase agreements for accuracy, completeness and compliance before and after signing
Check that required disclosures, consents and documents (such as the REA guide, appraisals and related-party consents) are in place
Audit transaction files regularly and follow up on gaps
Titles and property information
Review titles before listing, including ownership, vendor authority, easements, covenants, encumbrances and unit title matters
Flag issues that need disclosure or legal advice before a property goes to market
Licensing and training
Manage salesperson licence applications and renewals with the REA
Track continuing professional development (CPD) and supervision requirements
Support onboarding so new salespeople start compliant
Deliver training and updates when rules change or recurring issues come up
AML/CFT
Oversee our AML/CFT programme day to day: customer due diligence, record keeping, reporting and audit readiness.
Complaints and regulatory matters
Receive, investigate and manage complaints through to resolution
Prepare evidence-based responses to the REA, Complaints Assessment Committees, Disputes Tribunal and in mediation, and work with our solicitors where needed
Maintain records and keep complete case files and meet regulatory deadlines
Improvement
Maintain our compliance policies and procedures
Spot patterns and recommend changes to processes, training and systems
About you
Real estate experience and knowledge of the REAA, Conduct Rules and CAC processes are a big plus. They aren't essential if you bring strong compliance, regulatory, legal, conveyancing or investigative experience
You can read a title and a contract and know what to look for
Excellent written communication, including formal submissions
Sound judgement, discretion and objectivity
Highly organised with strong attention to detail
Confident working with salespeople, managers and external parties
This role could be part-time (25 hours per week) or full-time, so let us know what suits you when you apply.