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Nau mai ki Te Puia

Te ūkaipō o te whare pūmau i ngā taonga tuku iho

Tomo mai ki te whare i whakaarahia i roto i te pā tūwatawata o ngā tūmanako.

Mō mātou | About us

Te Puia is situated within the historic Te Whakarewarewa Geothermal Valley, spanning 70 hectares in Rotorua. Home to the iconic Pōhutu Geyser, bubbling mud pools, hot springs, and silica formations, Te Puia is full of natural wonders. Manuhiri (visitors) can also explore the native kiwi bird and the prestigious national schools of wood carving, weaving, and stone and bone carving.

For over 100 years, we have been sharing these taonga (treasures) with manuhiri and continue this legacy with pride today. As an industry tuakana and an iwi-owned business governed by the NZ Māori Arts and Crafts Vesting Act 2020, Te Puia | NZMACI stands as a leader in uplifting Māori culture.

Through generations, we have upheld our core values of manaakitanga and kaitiakitanga, ensuring that manuhiri experience the richness of our culture in an evolving tourism landscape. [Food & Bev...g 2025.pdf | PDF]

Mō te tūnga | About the role

As we gear up for a busy summer season, we're on the hunt for energetic, customer-focused superstars to join our Food & Beverage team.

This is a fantastic opportunity for students, school leavers, hospitality professionals, or anyone seeking summer employment in a unique tourism environment.

Our Food & Beverage Attendants play a vital role in creating exceptional and memorable experiences for our manuhiri. You will work across our restaurant, café, and event operations, delivering outstanding service while creating meaningful and memorable experiences for every guest.

From managing reservations and welcoming guests to taking orders, setting tables, serving food and beverages, and clearing dishes, you'll help ensure every interaction is seamless and enjoyable.

At our unique multi-purpose venue, the Food & Beverage team is essential in maximising turnover and occupancy across our diverse offerings. These include our daily buffet lunches and dinners, Te Pō experiences, and Hia Kai Café & Bar.

Beyond our regular offerings, we frequently host a variety of events including major conferences, meetings, private functions, concerts, and special events, showcasing our ability to cater for almost any occasion.

We have fixed-term positions available now through until approximately April 2027. All candidates must be available to work throughout this period.

A copy of the position description can be viewed with this advertisement or is available on request. [Food & Bev...g 2025.pdf | PDF]

Ngā pūmanawatanga ōu | What you will bring

  • A passion for outstanding customer service.

  • A friendly nature and the confidence to engage with a wide range of customers and build genuine, meaningful rapport.

  • The ability to work autonomously while also contributing positively within a team.

  • Excellent organisational and communication skills.

  • A positive attitude that reflects and embodies the values of Te Puia.

  • Full availability to work throughout the summer period, including weekends and public holidays.

  • The ability to thrive in a fast-paced environment.

  • High standards of personal hygiene and presentation.

  • Reliable and committed to delivering a consistently high-quality experience.

  • Knowledge of te reo Māori and tikanga Māori is advantageous but not essential. [Food & Bev...g 2025.pdf | PDF]

Nōu te rourou | What's in it for you

  • Duty meals and no split shifts.

  • Continuous training and development opportunities.

  • Enjoy a free weekly staff lunch and access to exclusive food offerings.

  • Access to wellbeing initiatives and Employee Assistance Programme (EAP) support.

  • Gain experience across restaurant, café, and event operations.

  • Work in one of New Zealand's most unique cultural tourism destinations.

  • Be part of an organisation committed to uplifting and celebrating Māori culture.

  • Additional benefits and rewards may apply.

Me pēhea te tuku tono | How to apply

If you're excited about joining our team, apply online today with a cover letter explaining why you're the perfect fit, along with an up-to-date CV.

Applicants must have the legal right to work in New Zealand. Preferred candidates will be required to undergo pre-employment checks, including Ministry of Justice and drug testing.

We may begin interviewing strong candidates as applications are received, so don't wait for the advert to close, apply today!

For more information about Te Puia, visit www.tepuia.com.

Join us at Te Puia and be part of a legacy dedicated to uplifting Māori culture while creating unforgettable experiences for manuhiri from around the world.