Title of Job: Behavioural Support Specialist Date: November 3, 2026 Closing Date: November 17, 2026 Location: Toronto, ON - BSS Mobile Team Compensation: $67,011 - $79,010 Annually Prorated Contract Duration: until 31 August 2027 Work Type: Onsite Job ID: 11104279 Existing or New Position: Existing Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.

Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind.

LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program Summary: The BSS-MSTs improve the health care services of older adults, their families and caregivers.

The responsive program supports those who live and cope with behaviours/personal expressions associated with dementia, mental illness, addictions and other neurological conditions, when they require it and wherever they live, at home or elsewhere.

• Job Summary: The Behavioural Support Specialist is a member of Mobile Support Teams that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions living in a community setting within the geographical boundaries of the Central OHT.

The Behavioural Support Specialist will provide direct service to support the client, family members and/or caregivers to mitigate escalating responsive behaviours.

The Behavioural Support Specialist will collaborate with the other members of the Mobile Support Team on the development and delivery of effective Behavioural Support Plans comprised of behavioural management approaches, psychosocial supports and education to referred individuals and their caregivers.

They will also liaise with community agencies, other practitioners and key partners to coordinate care for clients.

In addition, they provide education and support to staff of the Mobile Support Teams to ensure current knowledge and trends in behavioural support.

What You Will Do: Provide clinical assessment and treatment recommendations through a comprehensive behavioural approach.

Design and ensure implementation and monitoring of skill promotion and behaviour intervention programs for identified clients in their homes and various community settings.

Provide crisis intervention, risk management and urgent care planning for referred individuals and their caregivers.

Identify and refer to crisis resources for high-risk individuals.

Support client and BSS team in the development and implementation of Behavioural Support Plans tailored to the client’s needs and issues designed to improve quality of life and assist in the mitigation of responsive behaviours.

Review, edit and approve all Behavioural Support Plans to ensure adherence to ethical guidelines in behaviour management.

Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.

Provide support, on-going training and consultation to colleagues, family members and/or other caregivers to assist in mitigating escalating responsive behaviours.

Maintain up-to-date knowledge of current and developing behavioural support models and trends and disseminate this information to the teams.

Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.

Maintain strict confidentiality and follow all other required policies and procedures.

Consistently interact with cli