About the role
Narellan Pools Waikato is seeking a Sales Support Administrator to join our dynamic team in Hamilton, Central Waikato. This is a part-time position that plays a vital role in supporting our sales operations and ensuring seamless client experiences. You will be the backbone of our sales department, managing administrative tasks that directly contribute to our sales team's success and our customers' satisfaction. This role offers flexibility whilst maintaining the operational excellence that defines our service to clients.
Key responsibilities
Providing administrative support to the sales team, including managing schedules, coordinating appointments and maintaining client records
Processing customer enquiries promptly and accurately, ensuring all information is properly documented and followed up in a timely manner
Preparing quotations, proposals and sales documentation to support the sales process
Managing client communications via email, phone and other channels, acting as the first point of contact for customer enquiries
Maintaining and updating client databases and CRM systems to ensure accurate and current information
Processing orders and coordinating with relevant departments to ensure smooth project progression
Assisting with administrative tasks such as filing, data entry and report compilation
Supporting the sales team with event coordination, presentations and promotional activities as required
What we're looking for
Proven experience in a sales administration, client support or similar administrative role within a customer-facing environment
Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously
Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with CRM systems or database management
Attention to detail and a commitment to maintaining accuracy in all administrative work
A proactive approach with the ability to work independently and as part of a team
Customer service orientation with a genuine desire to help clients and support sales objectives
Flexibility and adaptability to changing priorities and business needs
Preferably experience within the pools, home improvement or related retail/service industries
About us
Narellan Pools Waikato is a leading provider of high-quality swimming pools and aquatic solutions throughout the Waikato region. With a strong reputation built on exceptional customer service, innovation and quality craftsmanship, we transform outdoor spaces into beautiful and functional aquatic environments. Our team is passionate about delivering outstanding results and creating positive experiences for our clients. We pride ourselves on our collaborative culture, professional expertise and commitment to excellence in everything we do.
What we offer
We believe in supporting our team members with benefits that enhance both their professional and personal wellbeing. We offer:
Part-time flexibility that accommodates your personal schedule and lifestyle
A supportive and collaborative work environment with a friendly team
Opportunities to develop your skills and knowledge within the company
Training and support to help you succeed in your role
A competitive hourly rate commensurate with experience
The satisfaction of working for a respected local business
Apply now
If you are a motivated and organised individual who thrives in a sales support environment and would like to be part of the Narellan Pools Waikato team, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role. We look forward to speaking with you soon.
If you would like more information, contact Sharon - [email protected].