Project Manager (Order to Cash – OTC)
Job Title: Project Manager – Order to Cash (OTC)
Mandatory Skills
PMP, Project Management, Order to Cash (O2C), Order Management, Accounts Receivables
Familiarity with ERP OTC modules (Oracle Order Management preferred)
Strong understanding of end‑to‑end OTC cycles, revenue recognition, credit & collections
PMP, PRINCE2, or equivalent certification preferred
Job Description
About the Role: Lead the OTC workstream covering sales order processing, billing, AR, and collections. Ensure redesigned OTC processes support business continuity and customer experience.
Key Responsibilities:
Develop/manage project plan, timeline, and deliverables for OTC workstream
Facilitate status meetings, workshops, and steering committee updates
Partner with sales ops, billing, and collections teams to define future‑state processes
Coordinate configuration, testing, validation of order management, billing, AR modules
Manage customer master data readiness with Data workstream
Track dependencies with R2R and Data teams
Lead UAT planning/execution and support training/change management
Adhere to AmpliFi program governance and PMO standards
Escalate risks/issues, support cutover planning, go‑live readiness, and stabilization
Required Qualifications:
Bachelor’s in Business, Finance, Supply Chain, or related field
10+ years project management experience (minimum 3 years in order management/billing/AR transformation)
Strong stakeholder management with commercial/customer‑facing teams
Excellent communication skills in English
Proficiency in PM tools (Jira, Smartsheet) and collaboration platforms (MS Teams, SharePoint)
Ability to coordinate across time zones (global stakeholders)
Strong facilitation, negotiation, and conflict‑resolution skills