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Receptionist/Client & Team Support

Are you warm, organised and naturally welcoming?  Be the first point of contact for clients and visitors, helping to create and maintain a professional, calm and well organised environment.

You’ll be the first point of contact for clients and visitors, supporting the team and bringing positive energy to a busy professional office.

What you will be doing:

  • Welcoming clients and visitors, answering calls and managing enquiries with a warm, professional approach.

  • Keeping the reception area and meeting rooms organised and client-ready.

  • Coordinating meeting room bookings, set-ups and resets.

  • Managing incoming mail, courier arrangements and general office errands.

  • Supporting onboarding processes, client records and practice administration tasks including monthly invoicing.

  • Proactively reviewing daily and weekly meeting schedules to anticipate requirements, identify potential conflicts and ensure rooms and resources are prepared in advance.

  • Prepare tea, coffee and light refreshments for clients.

  • Support events, catering set-ups and internal functions.

  • Confidently support staff and clients in using meeting room technology and virtual meeting tools including basic set-up and guidance.

  • Maintain kitchen areas and ensure our kitchen is stocked and ready to fuel the team.

What we’re looking for:

  • Naturally welcoming, professional and calm under pressure.

  • Excellent attention to detail and take pride in getting the little things right.

  • Organised, proactive and comfortable juggling a variety of tasks.

  • Communicate clearly and confidently with clients, colleagues and external providers.

  • Digitally confident and quick to learn new systems.  Experience with Microsoft products and Xero.

  • Always maintain discretion and confidentiality.

  • A genuine “happy to help” attitude and pride in presentation.

What we offer:

  • A supportive team environment with approachable partners and colleagues.

  • Professional office systems.

  • A respected chartered accounting firm with strong client relationships.

  • Mobile phone package.

  • Active social group and sporting teams.