| 1. Sales & Business Performance | Achieve store sales targets, improve conversion, ATV/ASP and overall business growth | 25% |
| 2. Manpower & Productivity | Maintain MPP, ensure optimum manpower, improve employee productivity and attendance | 15% |
| 3. Customer Service | Ensure excellent customer experience, handle complaints and improve customer satisfaction | 10% |
| 4. Store Operations | Ensure SOP compliance, opening/closing, stock movement, cash handling and daily operations | 15% |
| 5. Inventory & Shrinkage | Control stock loss, ensure accurate inventory, stock availability and proper stock management | 10% |
| 6. Team Management | Team briefing, coaching, performance monitoring, engagement and employee development | 10% |
| 7. Visual Merchandising | Maintain VM standards, product display, promotions and store presentation | 5% |
| 8. Compliance & Audit | Ensure company policies, statutory compliance, audit readiness and timely closure of observations | 10% |
| Total |
| 100% |