About the role

This is a varied role suited to someone who enjoys the automotive industry, has good technical understanding, and takes pride in delivering great customer service. You'll be the key link between our customers and workshop team — helping manage workflow, communicate repair requirements, and ensure jobs are completed to a high standard. This is not just a desk job — you'll be involved with the workshop team and vehicles throughout the day.

Key responsibilities

• Booking vehicles and managing workshop workflow

• Communicating with customers about servicing and repairs

• Preparing estimates and explaining repair recommendations

• Coordinating with technicians throughout the repair process

• Carrying out final quality checks

• Helping maintain smooth day-to-day workshop operations

About you

• Previous automotive industry experience preferred

• Service advising experience an advantage, but not essential

• Strong mechanical understanding and technical confidence

• Good communication and customer service skills

• Organised and able to multitask in a busy environment

• Positive attitude and team-focused mindset

• Full NZ driver's licence and NZ residency

Email your CV and a brief cover letter to [email protected]
Be part of BM Workshop and grow your career in the automotive industry.