Laundry Manager 洗衣房经理 at Shangri-La Group in Hangzhou, China

Midtown Shangri-La, Hangzhou

Midtown Shangri-La Hangzhou is located in West Lake Hubin Area, within 5-10 minutes’ walking distance of West Lake and subway. It lies at intra-city transportation hub, and is convenient to places of interests, such as Lingyin Temple, Hefang Street, Broken Bridge, and Su Causeway. The hotel is part of the Kerry Centre complex, which would offer choices of cinemas, supermarket, restaurants and entertainment.

The hotel is comprised of various room types, offering West Lake views from the Lakeview Room and luxury Horizon Benefits in Horizon Club room and above. Guests may choose to dine at one of our 4 on-site restaurants. Central Market offers a wide variety of buffet food options. Midtown Brewery is an ideal place for relaxing with a craft beer during night. The Great Lounge is suitable for business with delicious afternoon tea. For Hangzhou cuisine, Huaiyang cuisine and Dim Sum is available at Chengzhong Chinese Restaurant.

We are looking for a Laundry Manager

-Ensure smooth laundry operation including linen and uniform operations on a daily basis
-Maintain a high performing team
-Supervise the team in the maintenance of laundry supplies and equipment
-Handle guests' laundry requests
-Engage with guests in a friendly and professional manner when required
-Ensure quality assurance standards are met at all times
-Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

- Familiar with various types of linen materials, washing techniques, and the operation and basic maintenance of mainstream washing equipment

- Possess cost control awareness, team management skills, and the ability to coordinate across departments

- Work meticulously and have a strong sense of responsibility

If you are the right person, what are you waiting for? Click the apply button now!

By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection)

Midtown Shangri-La, Hangzhou 杭州城中香格里拉

杭州城中香格里拉位于西湖湖滨商圈，步行约5-10分钟可以到达西湖以及地铁凤起路站。

紧邻杭州交通枢纽，可便捷前往灵隐寺、河坊街、断桥、苏堤等景点，酒店所在的嘉里中心，可提供电影院、超市、美食、休闲等多种选择。在杭州城中香格里拉，您仿佛置身于都市中心那一片历史悠久的典雅度假胜地。

酒店提供多种房型选择，湖景房皆可坐拥西湖景致，豪华阁楼层及以上房型更可享受多种豪华阁尊享礼遇。

酒店共有4个餐厅，美食汇提供丰富的自助选择，城中啤酒吧适合夜晚的放松小酌，非凡酒廊适宜商务洽淡以及享用下午茶，城中中餐厅可以使您足不出户品尝地道杭帮菜淮扬菜以及粤式点心。

招聘岗位：洗衣房经理

岗位职责：

-确保日常洗衣工作顺利进行，包括床品和制服的处理
-保持团队高效运作
-监督团队对洗衣用品和设备的维护
-处理客人的洗衣需求
-在需要时以友好且专业的态度与客人沟通
-确保始终符合质量保证标准
-确保所提供的服务质量符合酒店的各项规定和政策熟悉各类布草材质、洗涤工艺及主流洗涤设备操作与基础维护

岗位要求：

-熟悉各类布草材质、洗涤工艺及主流洗涤设备操作与基础维护
-具备成本管控意识、团队管理与跨部门协调能力
-工作细致、责任心强

通过申请此职位，表示您已阅读、理解并同意我们的数据保护政策。（如果您无法通过此超链接阅读该政策，请复制以下URL并在网页浏览器中查看：https://www.shangri‐la.com/group/careers/data‐protection)