Key Deliverables (Essential functions & Responsibilities of the Job):

As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards. Your key responsibilities include:

1. Sales & Performance:

• Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations.
• Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage.

2. Customer Engagement:

• Understand Customer Needs: Build strong relationships with customers, understand their preferences, and suggest products that suit their needs.

3. Store Standards:

• Maintain Visual Merchandising: Ensure the store’s visual display follows company standards and looks appealing to customers.
• Handle Stock Correctly: Follow correct stock management processes to ensure merchandise is properly handled.

4. Cashiering & Operations:

• Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions.
• Follow Procedures: Adhere to company guidelines for daily store operations and procedures