PURPOSE OF THE POSITION
This position is responsible for maintaining customer service as per City standards; stocking liquor, light housekeeping, efficient completion of transactions, and proper control of all cash.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provides excellent customer service to all members of our community, inclusive of all races, genders, sexual orientations, religions, abilities, ages, national or ethnic origins, languages, citizenship status, socioeconomic status, and political affiliations.
• Ensures that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Assists customers in selection of various brands of liquors, wines, etc.; advises on quantity of purchase for special occasions.
• Receives, opens, unpacks, and inspects product shipments.
• Transports product to the basement, the coolers or onto the sales floor.
• Stocks and arranges merchandise on shelves and racks, in bins, or on display cases/tables with new or transferred product with the main goal of preventing sales losses by making sure there are adequate supplies of product available.
• Operates electronic cash register to enter sales, verify checks for cashing, make change, etc.
• Assures the completion of all transactions and the proper control of all cash and media at the registers according to City policies and procedures.
• Performs ID verifications and sobriety assessments of all customers to comply with regulations and store policies. Communicates with police department about fake identifications, underage buyer, violent or abusive customers, and/or intoxicated driver.
• Pack customer purchases in bags or cartons.
• Close and secure store after evening shift.
• Lift, carry and transport packages to customers’ vehicles.
• Sets up and takes down and reposition displays daily to creatively promote sales and interest in products.
• Stamp, attach, or change price tags on merchandise.
• Cleans display cases, shelves, merchandise, and aisles.
• Performs light housekeeping functions to maintain the premises both inside and out in a neat and clean.
• Performs other duties of a similar nature or level.
KNOWLEDGE, SKILLS AND ABILITIES
• Ability to establish and maintain courteous and effective working relationships with city personnel and the general public; maintains professional demeanor, tone, and conversations in all public areas of the city.
• Ensures compliance of store policies, procedures and practices; and supports security and loss control efforts. Maintains a high level of confidentiality and complies with all legal requirements of the job. Adheres to all city and finance department policies, procedures, and requirements.
• Proper and safe use and maintenance of any assigned City vehicle, equipment, property etc. Observes and practices safe work habits. Attend and maintain all departmental training and safety requirements to be legal, safe, and compliant with laws and regulations.
• Effectively coordinates activities with other staff. Actively participates and promotes all department activities, duties, meetings, training sessions, etc. as a team member.
• Proper & safe use & maintenance of any assigned City vehicle, equipment, property, etc.
• Attends all training to ensure a legal, safe, and compliant work environment.
• Observes & practices safe work habits. Maintains and monitors all training departmental & safety requirements to be legal, safe, & compliant with laws & regulations.
• Ensure compliance with pertinent Federal, State and local codes, laws and regulations including the Minnesota Data Practices Act, (OSHA) Occupational Safety and Health Act and complies with all City and departmental policies and procedures.
MINIMUM TRAINING / MINIMUM & PREFERRED QUALIFICATIONS
MINIMUM
Must be 21 years of age or older. High School diploma. Previous stocking/cashiering experience required with a demonstrated proficiency in point of sale cash register system and or Microsoft Office products. No criminal history or drunk driving related convictions.
PREFERRED
Experience in working at an on-sale and or off-sale liquor establishment.
HOURS OF WORK
Part time hours can range from 14 hours per week to 29 hours per week – determined at date of hire how many hours per week. Schedule is flexible, Sunday through Saturday. Position requires flexibility in scheduling to include days, evenings, nights, weekends, and holidays. Timely reporting with minimal absences. Ineligible for hybrid telecommuting work.
Data Practices Advisory
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The information requested on the application is necessary, either to identify you or to assist in determining your suitability for the position for which you are applying. You may legally refuse, but refusal to supply the requested information will mean that your application for employment may not be considered.
Information requested on your application that is defined by State Statute as public may be released on request and includes job history, education and training, rank on our eligibility list, relevant test scores, veteran’s status, and work availability.
Your name is private except when you are certified as eligible for appointment to a vacancy or selected as a finalist for the position. Certain other information requested on your application is private and may be released only to you or to governmental entities authorized access by law (MS 13.02, Subd. 12). Private data contained above:
NAME: Used to identify you in relation to other applicants.
LOCAL/PERMANENT ADDRESS/HOME TELEPHONE: Used to contact you regarding your application’s status. You are not legally required to provide this information. Failure to provide this information may result in a delay in processing or notifying you of your application’s status.
LICENSE INFORMATION: Used to certify applicants for position where State law requires appropriate license. You are legally required to provide this information. Failure to provide this information may result in your rejection as an applicant for these positions.
AGE RANGE: Used to accurately certify applicants for certain types of work according to State law. You are legally required to provide this information. Failure to provide this information may result in rejection of your application.
CITIZENSHIP STATUS: Used to certify applicants for work in the United States as determined by laws of the United States Department of Labor and the State of Minnesota. Failure to provide this information may result in rejection of your application.
EMPLOYMENT: If you are selected for employment with the City, the following additional information about you will be public: your name; actual gross salary and salary range; contract fees; actual gross pension; the value and nature of your fringe benefits; the basis for and the amount of any added remuneration, such as expenses or mileage reimbursement, in addition to your salary; your job title; job description; the dates of your first and last employment with the City; the status of any complaints or charges against you while at work; the final outcome of any disciplinary action taken against you, specific reasons for it, and all supporting documentation about your case; terms of any agreement settling administrative or judicial proceedings; your work location and work telephone number; your badge number, if any; honors/awards received; and payroll time sheets. Information not listed as public, which is maintained as part of your personnel record, is private, and will not be shared with anyone but those members of our staff and appointing authorities whose work assignment requires access, those persons authorized by law to have access, and those persons to whom you have given your informed written consent. Examples, but not an exclusive listing, of those authorized by law to have access to personnel data include labor organizations to the extent they need it in the conduct of normal business as your representative, insurance providers, City contractors whose contracts require access (e.g., the City Attorney or insurance claims adjuster), Public Employees Retirement Association, Internal Revenue Service, Social Security Administration, State Department of Employment and Security and any other entity authorized by law. Personnel data will be disclosed as required by a court order or for the purposes of wage attachments, and as may be required by any State or Federal law subsequently enacted. For further information refer to MN Statutes Ch. 13.