Position Title: Director of Advising Center
Reports To: Dean of Enrollment Management
Department: Office of Enrollment Management
Classification: Full-time, Salary Exempt, Grant-Funded, 12-months, Benefits Eligible
ESSENTIAL DUTIES & RESPONSIBILITIES
- Build, supervise, train, and evaluate a professional advising team; establish caseload assignments, contact expectations, and service standards.
- Maintain one accurate degree plan of record for each student in Colleague/Ellucian; coordinate degree audits, transfer-credit issues, and graduation planning with the Registrar and academic divisions.
- Lead year-round registration support, especially during July–August; coordinate course scheduling, outreach to unregistered students, hold resolution, and appropriate credit loads.
- Provide proactive advising and documented case management; connect students with Financial Aid, the Bursar, Student Success and Retention, faculty mentors, and Career Services.
- Partner with faculty on approved degree maps, academic exceptions, internship readiness, and disciplinary mentorship; refer academic decisions to the appropriate faculty or academic leader.
- Coordinate the academic advising component of orientation and contribute to a seamless, one-stop enrollment experience.
- Monitor and report advising effectiveness, including registration completion, admitted-to-enrolled conversion, on-path status, credit loads, advisor caseloads, and student persistence.
REQUIRED QUALIFICATIONS
- Master’s degree in higher education administration, student affairs, counseling, education, or related field; doctorate preferred.
- At least five years of progressively responsible experience in academic advising, student success, or related higher education operations, including two years of staff supervision.
- Demonstrated ability to lead student-centered teams, use advising and enrollment data, and manage student information systems; Colleague/Ellucian experience strongly preferred.
- Strong collaboration, communication, process-improvement, and student advocacy skills.
PREFERED EXPERIENCE & SUCCESS MEASURES
- Experience at an HBCU or other minority-serving institution.
- Experience in launching and/or redesigning an advising function is preferred.
- Success will be assessed through improved registration completion, conversion, academic progression, student persistence, and consistent advising service standards.
WORKING CONDITIONS/PHYSICAL DEMANDS
Regularly requires sitting, standing, handling objects, speaking, and hearing; occasionally lifting to 20 lbs.; and close vision.
Any candidate receiving an offer must successfully complete reference and background checks.
LeMoyne-Owen College offers health, vision, and dental benefits; College-paid life insurance and short- and long-term disability coverage; and paid time off.
LeMoyne-Owen College is an AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.
No Solicitations or Phone Calls Please
No Solicitations or Phone Calls Please