About ProCare
ProCare is New Zealand's largest and most diverse network of healthcare professionals, with a local and personal approach to delivering world-leading health services. Our network includes more than 140 practices across the wider Auckland region and has more than 680,000 enrolled patients, within which is the largest Māori enrolled population in Auckland and the largest Pacific and Asian enrolled populations in the country.
We play an integral role in shaping NZ's overall health landscape and pride ourselves on being a progressive and innovative provider of crucial services that enable our general practice teams to thrive.
About the opportunity
We’re excited to be recruiting for this unique and newly created role that connects practice intelligence, reporting, and cross-functional planning. As our Practice Planning and Insights Lead, you’ll create a clear view of practice-facing activity, turn insight into action, and support better prioritisation and decision-making.
This is a central co-ordination role where you’ll develop practice intelligence and network insights across engagement, sentiment, service utilisation, retention indicators, risks and opportunities. You’ll help to shape practical dashboards, reporting frameworks and performance measures, improve CRM data quality, and translate information into clear priorities and action.
You’ll play a key role in driving positive outcomes and helping to achieve shared goals, working closely with leaders and delivery teams across ProCare, general practices, Health New Zealand and community partners. Beyond the core responsibilities of the role, you’ll also have opportunities to contribute to a range of value-add projects across the business.
This is a unique opportunity to influence how ProCare listens to, engages with, and supports our practice network, helping to strengthen partnerships, improve retention, and drive growth.
About you
You’re an analytical, organised, and collaborative professional who can manage multiple workstreams and move confidently between strategic thinking and operational detail. You build trust, communicate clearly and enjoy turning complex information into useful insights.
To succeed in this role, you will also bring:
What we offer:
How to apply
If you enjoy connecting insight with action and want to contribute to better outcomes for practices and communities, we’d love to hear from you. Apply now, or contact [email protected] for more information or a confidential, no-obligation conversation.
ProCare is New Zealand's largest and most diverse network of healthcare professionals, with a local and personal approach to delivering world-leading health services. Our network includes more than 140 practices across the wider Auckland region and has more than 680,000 enrolled patients, within which is the largest Māori enrolled population in Auckland and the largest Pacific and Asian enrolled populations in the country.
We play an integral role in shaping NZ's overall health landscape and pride ourselves on being a progressive and innovative provider of crucial services that enable our general practice teams to thrive.
About the opportunity
We’re excited to be recruiting for this unique and newly created role that connects practice intelligence, reporting, and cross-functional planning. As our Practice Planning and Insights Lead, you’ll create a clear view of practice-facing activity, turn insight into action, and support better prioritisation and decision-making.
This is a central co-ordination role where you’ll develop practice intelligence and network insights across engagement, sentiment, service utilisation, retention indicators, risks and opportunities. You’ll help to shape practical dashboards, reporting frameworks and performance measures, improve CRM data quality, and translate information into clear priorities and action.
You’ll play a key role in driving positive outcomes and helping to achieve shared goals, working closely with leaders and delivery teams across ProCare, general practices, Health New Zealand and community partners. Beyond the core responsibilities of the role, you’ll also have opportunities to contribute to a range of value-add projects across the business.
This is a unique opportunity to influence how ProCare listens to, engages with, and supports our practice network, helping to strengthen partnerships, improve retention, and drive growth.
About you
You’re an analytical, organised, and collaborative professional who can manage multiple workstreams and move confidently between strategic thinking and operational detail. You build trust, communicate clearly and enjoy turning complex information into useful insights.
To succeed in this role, you will also bring:
- A relevant degree in business, health management, data analytics, or related field
- At least three years’ experience in project coordination, operational planning or insights management, ideally in healthcare
- Experience coordinating complex workplans across multiple teams and priorities, with strong analytical and stakeholder engagement skills
- Practical experience with Excel, CRM and business-intelligence tools; Salesforce and/or Microsoft Dynamics experience is advantageous.
- A sound understanding of Te Tiriti o Waitangi, health equity, cultural safety and culturally responsive practice
- A flexible, solutions-focused approach and a genuine commitment to continuous improvement.
What we offer:
- A competitive salary and benefits package
- Comprehensive health insurance
- Access to retail discounts and wellbeing benefits, including a free annual flu vaccine
- A collaborative, supportive workplace culture where contribution is valued
- Support for professional development and ongoing career growth
- Hybrid working arrangements (flex between office and home)
- Modern offices in Parnell
How to apply
If you enjoy connecting insight with action and want to contribute to better outcomes for practices and communities, we’d love to hear from you. Apply now, or contact [email protected] for more information or a confidential, no-obligation conversation.