Our mission is to consistently surpass customer expectations with exceptional project experiences, enabled by a standardized framework that empowers teams for scalable excellence.

The Americas Program Management Office (PMO) outlook and business objectives are: fostering the seamless execution of projects that meet or surpass customer expectations in terms of quality, timeliness, and budget adherence; serving as a collaborative partner, aligning and empowering teams to adopt best practices, drive efficiencies, and scale for growth; creating consistency, advocating process optimization, system integration, and automation to enhance productivity and enable seamless collaboration; enabling effective growth by establishing a foundation for scalability, fostering adaptability to evolving needs and challenges.

• Deliver comprehensive project plans, timelines, and tracking documents for moderately to highly complex initiatives, applying best practices with consulting leads and client teams.
  
• Identify, document, and track project risks, while proactively triaging and resolving commonly escalated issues in a timely manner.
  
• Anticipate challenges through data analysis and recommend creative solutions to address defined problems and meet client needs.
  
• Build robust professional networks to influence and collaborate with cross-functional stakeholders at all levels, including senior leadership.
  
• Share best practices and inform teams of new processes to maximize efficiency, reduce rework, and foster a culture of continuous improvement.

Minimum qualifications:

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, a related technical field, or equivalent practical experience.
  
• 3 years of experience working as a Project Manager in a client facing environment.
• Experience working in consulting, managing billable and utilization goals.
  

Preferred qualifications:

• Certification in Project Management Professional (PMP).
• Ability to execute end-to-end project planning, status reporting, and closeout using advanced tools and spreadsheets to track progress and resolve issues.
  
• Ability to monitor and mitigate critical project costs within expected budgets, utilizing strong knowledge of financial definitions to advise consulting leaders.
  
• Ability to apply project management best practices and root-cause analysis, understanding upstream and downstream process impacts across functional and regional owners.
  
• Ability to manage complex contractual documentation and facilitate effective stakeholder communications, exercising judgment to align deliverables with broader priorities.