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QUALITY SUPERVISOR
JOB DESCRIPTION
JOB INFORMATION
Position Title
Quality Supervisor
Pay Type (FLSA)
Salary
Reports To
Quality Assurance Manager
Safety Sensitive Position
No
DOT Safety Regulated Position
No
Requirements for DOT-Regulated or Safety-Sensitive Position
Not applicable for this job
 
JOB SUMMARY
The Quality Supervisor is responsible for conducting bottle quality and process audits to identify opportunities for process and operational improvement. This role performs daily audits of production lines, decorating processes, procedures, and practices to support an efficient quality program and consistent processes across all lines. The Quality Supervisor communicates audit observations clearly and works with QA team members and production personnel to support quality, consistency, and continuous improvement.
The position requires strong analytical and technical skills, attention to detail, effective written and verbal communication, and the ability to manage multiple projects and meet departmental deadlines.
RESPONSIBILITIES
  • Work independently and collaboratively to formally analyze company processes and procedures on the production floor and within Quality, identifying consistent, efficient, and cost-effective approaches.
  • Work with QA team members to communicate established procedures across SRI positions and continuously audit for non-conformance, consistency across personnel, and effectiveness.
  • Recommend process or procedure modifications as needed; communicate changes, review them with employees, and provide training or retraining and explanations to support understanding.
  • Evaluate changes to methods, processes, and/or materials and make recommendations for improvement.
 
ADDITIONAL RESPONSIBILITIES
  • Performs other duties as assigned.
  • May be required to work additional hours beyond the normal shift and on weekends.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION, EXPERIENCE, SKILLS AND KNOWLEDGE
Category
Qualification
Required / Preferred
Education
High school diploma/GED
Education
Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or related field
Preferred
Experience
Three (3) years or more in audit and/or inspection evaluation
Preferred
Skills
Analytical skills, sense of urgency, and problem-solving
Skills
High commitment to quality
Skills
Strong verbal and written communication
Skills
Flexibility in a fast-paced, dynamic environment
Skills
Excellent organizational skills
Skills
Ability to manage multiple priorities simultaneously
Knowledge
MS Office Suite; intermediate proficiency
Preferred
Knowledge
Auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix
Preferred
 
POSITION DETAILS
Supervisory Responsibility
Yes
Travel Required
No
 
ADA / WORK REQUIREMENTS
  • Perform job tasks despite distractions or interruptions
  • Exercise independent judgment
  • Effectively communicate in speech and writing
  • Prioritize work assignments and use time efficiently
  • Perform a variety of duties, often switching tasks
  • Analyze information and problems to identify objectives, concerns, patterns, and conclusions
  • Organize information, people, and materials systematically to increase efficiency
  • Interact professionally with coworkers and clients
  • Process information quickly
  • Maintain and organize documents/files and process and procedural controls
  • Follow oral and written directions, safety rules, and security rules
  • Complete a heavy workload within established time frames
  • Train, monitor, and communicate Quality Inspector and QA responsibilities/skills to support growth and development
  • Assist the Quality Assurance Manager with the Quality Management System (QMS), including internal and external audits, safety, risk assessment, and vendor, supplier, and customer-facing interactions
  • Identify and determine root causes of potential risks or concerns identified during processing
ENVIRONMENTAL CONSIDERATIONS
Dust
Present
Small, crowded working areas
Present
Controlled climate while working indoors
Present
 
PHYSICAL ACTIVITIES
The physical requirements below are representative of those that may be needed to perform the essential functions of the position. Actual requirements should be confirmed against current job demands and any applicable assessment.
Physical Demand
Never
Rare
Infrequent
Occasional
Frequent
Continuous
Ascend/Descend Stairs
 
 
 
X
 
 
Balancing
 
 
 
X
 
 
Bending
 
 
 
X
 
 
Carrying Objects
 
 
 
 
X
 
Fine Manipulations
 
 
 
X
 
 
Kneeling
 
 
 
X
 
 
Lifting: 10–25 lbs.
 
 
X
 
 
 
Lifting: 25–50 lbs.
 
X
 
 
 
 
Lifting: over 50 lbs.
 
X
 
 
 
 
Maintaining Body Equilibrium
 
 
X
 
 
 
Pulling: 10–25 lbs.
 
 
X
 
 
 
Pulling: 25–50 lbs.
 
 
X
 
 
 
Pulling: over 50 lbs.
 
X
 
 
 
 
Pushing: 10–25 lbs.
 
 
X
 
 
 
Pushing: 25–50 lbs.
 
 
X
 
 
 
Pushing: over 50 lbs.
 
X
 
 
 
 
Reaching
 
 
 
 
X
 
Repetitive Body Motions
 
 
 
 
X
 
Sitting
 
 
 
 
X
 
Speaking
 
 
 
 
 
X
Squatting
 
 
 
X
 
 
Standing
 
 
 
X
 
 
Stooping
 
 
 
X
 
 
Twisting
 
 
 
X
 
 
Walking
 
 
 
 
X