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HM Note: This onsite contract role is in office every day at the manager's discretion. Candidate resumes must include first and last name, email and telephone contact information.


Description

  • The objective of this project is to build a modern online Registration system for both external and internal users.
  • Technology stack : Microsoft Dynamics CRM (backoffice), MuleSoft (middleware) and Java/React (public facing portal)
  • This position is to configure MS Dynamics 365 for Registration and Permit workflows for Ministry backoffice staff and integrate this backoffice with portal (Java/React) using Mulesoft middleware.
  • This position is responsible for the product planning and execution throughout the product lifecycle. This role acts as the primary connection between business stakeholders, users, technology teams, vendors, and senior management, translating business needs into product priorities and ensuring that technology investments deliver intended business outcomes.
  • The role must be experienced / learned in Service Design Playbook : https://www.ontario.ca/page/service-design-playbook

Key Responsibilities:

  1. Product Strategy and Vision
  2. Product Roadmap and Prioritization
  3. Product Lifecycle Management
  4. Business and Stakeholder Management
  5. Product Development and Delivery
  6. Product Backlog Management
  7. Governance, Risk and Compliance

Skills
Experience and Skill Set Requirements

Core skills and experience - 40%

  • 5+ years of product management experience in IT or digital services
  • Proven experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments
  • Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams
  • Skilled in building and maintaining a product roadmap aligned to business priorities
  • Experience defining and tracking key performance indicators (KPIs) for product success

Technical skills and experience - 35%

  • Ability to translate business needs into clear, actionable requirements and user stories
  • Ability to define and communicate a clear product vision and strategy conducting discovery work 
  • Ability to translate business needs into clear, actionable requirements and user stories
  • Strong experience with backlog management, prioritization techniques, and release planning

Communication and documentation skills - 20%

  • Excellent communication and facilitation skills
  • Ability to engage with stakeholders at all levels, from executive sponsors to technical teams
  • Experience of leading product demos, roadmapping sessions, and stakeholder updates

Public Sector Experience - 5%

  • Experience with OPS IT project and architectural governance
  • Knowledge of OPS Digital , accessibility, and cybersecurity standards


Must Have:

  1. 5+ years of product management experience in IT or digital services
  2. Proven experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments
  3. Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams
  4. Ability to translate business needs into clear, actionable requirements and user stories
  5. Ability to define and communicate a clear product vision and strategy conducting discovery work 

Nice to have:

  • Experience with OPS IT project and architectural governance
  • Previous OPS/public sector exp.