ABOUT THE ROLE
We are seeking a flexible and dependable OFFICE ADMINISTRATOR to join out client based in Tauranga. This role is essential to our clients daily operations and offers a unique opportunity to work across a variety of tasks-from customer service and scheduling to data entry and basic accounts support. Your adaptability and reliability will be critical in balancing busy periods with quieter times, as your working hours will vary accordingly.

KEY RESPONSIBILITIES:

• Answer incoming customer calls and emails with professionalism and efficiency
• Manage enquiries, bookings, complaints, and service requests promptly
• Set up new customer accounts and maintain accurate existing records
• Coordinate daily driver run sheets and schedules, liaising directly with drivers
• Arrange bin deliveries, collections, and service changes as required
• Follow up on missed collections and resolve customer queries effectively
• Process orders, cancellations, and account changes with precision
• Perform accurate data entry and maintain up-to-date records
• Assist with invoicing, payments, basic reconciliations, and follow up on outstanding payments
• Handle general filing, reporting, and office administration tasks
• Provide day-to-day administrative support to management, adapting to operational needs

BENEFITS:

• Flexible working hours that adjust with business demands
• Friendly, supportive & small knit team atmosphere where your contributions matter
• Opportunity to gain experience in a busy operational environment
• Permanent position with varied and engaging responsibilities

OUR IDEAL CANDIDATE WILL HAVE:

• Previous office administration and/or customer service experience
• Experience within scheduling, dispatch, transport, logistics or related operational environments advantageous
• Basic accounts or invoicing experience is a plus
• Strong computer literacy and highly accurate data-entry skills
• Confident written and verbal communication abilities
• An adaptable, reliable mindset, comfortable with a variety of practical tasks
• A willingness to be hands-on and part of daily operational activities

HOW TO APPLY:
If you're ready to become a valued member of a busy and practical team, click the APPLY button now and take the next step in your career as an Office Administrator in Tauranga.