About the role:
Pellenc ST Australia Pty Ltd is seeking an Engineering & Service Manager with a background in Industrial Engineering to join the dynamic team on a full-time basis, based in Sydney. Reporting to the BU manager, you will be responsible for managing the team of FSE, participating in Customer Relationships Management plans to meet revenue target, supporting sales and managing the test center.
Key responsibilities:
Manage the FSE team and be a technical escalation point to enable their missions
Participate in customer relationship management (CRM) plans to meet revenue targets: organize and manage meetings with clients to understand their requirements and present offers for services, upgrades and parts
Support equipment sales with technical expertise: participate in customer meetings to support new machine sales and provide technical advice to customers
Manage the test center: coordinate the planning, preparation, performance and reporting on customer trials in the test center ensuring samples are reviewed and performances verified
Share and adopt best practices with Test Center teams on existing and new applications
About you:
Minimum of 4-5 years of experience in technical areas
Technical knowledge: mechanical, electro technical or industrial machines
Knowledge of industrial processes
Master's degree in mechanical engineering or other relevant discipline
Excellent communication skills in English and French
Ability to persist in the face of challenges to meet deadlines
Team mindset
Adaptability and ability to analyze and problem solve
Pedagogy
Reporting and synthesis skills
About us
With 3000 machines operating through 40 countries, Pellenc ST is one of the world leading companies in the sector of circular economy. The company is a pioneer in automatic waste sorting systems, developing, manufacturing and marketing worldwide machines for the inspection and sorting of all types of materials: packaging, plastics, paper, cardboard, electronic waste, industrial and automobile waste and organic waste. Pellenc ST has set up a multicultural team providing local presence with technical and commercial support.