Industry: Healthcare / Health Services
Job Category: Medical / Health
Security Clearance Required: No
Visa Candidate Considered: No
Full-time
Benefits: Full
Relocation Assistance Available: Possible for ideal candidate
Commission Compensation: No
Bonus Eligible: No
Overtime Eligible: No
Interview Travel Reimbursed: No
Candidate Details:
- 5 to 7 years of experience
- Seniority Level: Mid-Senior
- Management Experience Required: No
- Minimum Education: Bachelor's Degree
- Willingness to Travel: No
- Onsite
- Tuesday through Friday
- 9:00 a.m. - 7:00 p.m. with alternating Saturdays every 12 weeks.
Skills and Certifications:
- FL Supervisory license
- Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing
The Senior Manager, Lab Operations leads day-to-day technical and operational functions within the laboratory, ensuring smooth process execution, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and bridges frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.
Key Responsibilities:
- Operational Leadership
- Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
- Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
- Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
- Partner with leadership on long-term planning for service line growth and operational improvements.
Team Development & Leadership:
- Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
- Mentor emerging leaders, focusing on professional growth and succession planning.
- Drive cross-shift and cross-department communication to support operational excellence.
Regulatory Compliance & Quality:
- Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
- Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.
Customer & Stakeholder Engagement:
- Build and maintain strong relationships with internal and external customers, ensuring service excellence.
- Resolve operational issues and client concerns promptly and professionally.
Other Duties as Assigned:
- Support strategic initiatives, projects, and continuous improvement activities as needed.
Qualifications
Education:
- Bachelor’s degree in medical technology or related sciences required; master’s degree in business administration or a related science preferred.
Experience:
Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).
Certifications:
- Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required
- Florida Supervisor license required.
Preferred:
Education Requirements:
- Bachelor’s degree in medical technology or related sciences required
Below are some of the benefit offerings.
Comprehensive benefits:
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family:
Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and more