Crew Members - New Dunkin' Store in Bombay, Auckland.
About the role
We are seeking enthusiastic and customer-focused Retail Crew Members to join the team at the NEW Dunkin' store in Bombay in South Auckland. We have full-time and Part-time positions available. These positions will play a vital role in delivering exceptional customer service and maintaining a welcoming retail environment. As a Retail Crew Member, you will be the face of our brand, ensuring every customer interaction leaves a lasting positive impression. Your contribution will directly impact our business success and customer satisfaction.
What you'll be doing
Providing friendly, efficient and professional customer service at all times
Processing transactions accurately and responsibly using point-of-sale systems
Maintaining the donut display to ensure products are well-presented
Maintaining a clean, organised and safe retail environment throughout your shift
Assisting customer enquiries with product information and recommendations
Following company policies and procedures, including health and safety guidelines
Contributing to a positive team atmosphere and supporting a culture of excellent service
What we're looking for
Strong customer service skills with a genuine passion for helping others
Excellent communication and interpersonal abilities
Ability to work efficiently in a fast-paced retail environment
Reliable and punctual with a strong work ethic
Willingness to learn and adapt to new processes and systems
A positive attitude and flexibility in your approach to work
Basic numeracy skills for handling transactions
Previous retail or customer service experience is advantageous but not essential
Tidy and well-presented individuals with a mature attitude
What we offer
At Dunkin', we believe in creating a supportive and inclusive workplace where our team members can thrive. We offer a welcoming team environment, and the opportunity to develop valuable customer service skills. We are committed to recognising and rewarding the contributions of our staff and providing a workplace where you can build a rewarding career in retail. Full Dunkin' training will be provided.
Applicants for this position should be currently located in NZ in the Auckland region, have reliable transport across the city and be able to work legally in NZ via citizenship, residency or a valid NZ work visa.
No applications will be considered without a CV. Please state that you are applying for the CREW MEMBER - BOMBAY position.
Ready to join our team? Apply now to become part of the Dunkin' team at our NEW Bombay location.