Role Summary

The Senior Manager, Sales Operations – Data Center is a highly analytical, execution-focused leader responsible for supporting and optimizing the sales organization across the Data Center business. The role drives forecasting accuracy, Salesforce discipline, pipeline management, sales-stage governance, revenue visibility, and operational reporting.

The ideal candidate has hands-on experience supporting data center, infrastructure, colocation, hyperscale, low-voltage, and structured cabling sales teams. This individual partners with sales leadership to translate pipeline activity into accurate forecasts, actionable insights, and predictable revenue outcomes.

Key Responsibilities

Own and manage sales operations processes for the Data Center business, including pipeline reviews, forecast submissions, sales-stage accuracy, and opportunity hygiene.
Partner closely with sales leadership to improve forecasting accuracy from quarter to quarter, including commit forecasts, upside opportunities, risks, and funnel health.
Manage and analyze Salesforce data to maintain accurate reporting, clean opportunity tracking, and concise, executive-ready dashboards.
Track and report pipeline movement, bookings, revenue, sales productivity, and conversion rates across defined sales stages.
Standardize sales-stage usage and train the sales team to improve forecast reliability.
Analyze pipeline and revenue data across multiple dimensions to identify risks, gaps, trends, and opportunities to improve sales execution.
Support weekly, monthly, and quarterly business reviews with clear reports, insights, and recommendations.
Serve as a trusted operational partner to senior sales leadership, providing timely visibility into the revenue book, active opportunities, and forecast movement.
Collaborate with Revenue Operations, Finance, Sales, and Delivery teams to align forecasts, bookings, revenue recognition, and operational capacity.
Identify process gaps and implement improvements that increase sales efficiency and forecast predictability.

Required Qualifications

8–12+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Sales Strategy.
Strong experience supporting sales teams in data center, colocation, hyperscale, infrastructure, technology services, low-voltage, cabling, networking, or related fields.
Advanced Salesforce experience, including dashboards, reports, opportunity management, forecasting, and pipeline analysis.
Strong understanding of sales forecasting, commit forecasts, upside opportunities, pipeline stages, sales cycles, bookings, and revenue tracking.
Ability to analyze complex data and translate findings into clear business insights for sales leadership.
Experience supporting quota-carrying sales teams and improving CRM discipline.
Experience with Salesforce or a related CRM tool is required.
Strong communication skills and the ability to collaborate cross-functionally with Sales, Finance, Operations, and Executive Leadership.
Bachelor’s degree required; MBA or MS preferred.