Ko wai mātou | About us
The Water Services Authority - Taumata Arowai (the Authority) was established as a Crown Entity in 2021, following the outbreak of illness in the Havelock North community as a result of drinking contaminated water from the public water supply. The Authority oversees and regulates the safety and quality of drinking water, wastewater and stormwater services across New Zealand. We do this on behalf of consumers and communities throughout New Zealand, so they can have confidence in the safety and quality of their drinking water and the impact on their environment.
If you’re a passionate and driven individual who shares our vision for making water safe everyday for everyone, then join us and be part of making a difference.
We're looking for a highly organised, people-focused People and Capability Coordinator to join our team. This is an excellent opportunity for someone early in their career who is looking to build broad experience across the full employee lifecycle, including supporting people reporting and insights, while contributing to a purpose-driven organisation.
About the role
Reporting to the Manager People and Capability, you'll play a key role in supporting our people systems and processes and providing exceptional service to leaders and kaimahi across the organisation.
You'll be the first point of contact for many people and capability enquiries and will work closely with the wider People and Capability team to ensure our systems, processes, and administration run smoothly and efficiently.
Key responsibilities include:
- Managing the People and Capability inbox ‘s and responding to all queries
- Preparing all employment documentation, including offer letters, variations, extensions and secondments
- Supporting onboarding, induction and offboarding processes
- Coordinating recruitment activities from advertising through to onboarding
- Assisting with the processing of the fortnightly payroll cycle which includes liaising with our external provider Datacom and our Finance team
- Being the expert user in our systems – ELMO and Datacom Direct Access
- Producing people-related data and reports
- Supporting People and Capability initiatives, projects and continuous improvement activities
- Maintaining employee records and ensuring information is accurate and compliant
- Keeping HR resources, templates and information up to date and accessible
About you
You'll be someone who enjoys supporting others, pays close attention to detail, and thrives in an environment where no two days are the same.
We're interested in hearing from candidates who have:
- A relevant tertiary qualification in Human Resources, Psychology, Business, or a related discipline
- 1-3 years' experience in a coordinator or administration role, ideally within Human Resources, People and Capability, and within the public sector
- Experience supporting recruitment, onboarding and employee lifecycle activities.
- Experience working with HR systems and maintaining accurate employee data
- Experience supporting an outsourced payroll function
- Confidence using Microsoft Office applications, particularly Excel, Word and Teams
- Strong organisational skills, the ability to manage multiple priorities and strong attention to detail.
- Excellent communication and relationship-building skills
- A high level of discretion when handling confidential information
- A commitment to Te Tiriti o Waitangi and growing capability in te ao Māori
You will also bring curiosity, initiative, and a genuine desire to learn and develop your career within the people and capability profession.
Our tikanga
At Taumata Arowai, our work is underpinned by the principles of:
Kāwanatanga – leading by example through positive partnerships and practices informed by kaupapa Māori, Te Tiriti o Waitangi, and Te Mana o te Wai.
Kaitiakitanga – acting as stewards to protect and preserve the wellbeing of wai and tangata for future generations.
Manaakitanga – working with care, respect, and a commitment to enhancing the mana and aspirations of our people and communities.
Why join us?
This is an opportunity to be part of a growing organisation with an important public purpose. You will work alongside experienced professionals who are passionate about developing people, improving systems, and supporting organisational success.
In return, you'll enjoy:
- Meaningful work that contributes to better outcomes for communities across Aotearoa
- A supportive and collaborative team environment
- Opportunities to learn, develop and grow your career
- Exposure to a broad range of people and capability activities
- Flexible and modern ways of working
- A values-led organisation committed to wellbeing, inclusion and continuous improvement
To view the Position Description please visit our Talent Portal. To learn more about working at the Authority, please visit our Working Here page.
Taumata Arowai is committed to building a diverse and inclusive workforce and encourages applications from all backgrounds and experiences.
Apply now
If you're organised, proactive, and looking to build your career in People and Capability while making a positive impact for New Zealanders, we'd love to hear from you.
Applications close: 4pm Tuesday 10 November 2026
Me pēhea te tuku tono | How to apply
Click “apply” you will be redirected to our Talent Portal.
You must have a legal right to work in New Zealand.