Primary Purpose:

Under direct supervision provide reception and clerical assistance for the efficient operation of the front office, Human Resource Department, and Workers' Compensation program. 

 

Education/Certification:

High school diploma or GED

 

Special Knowledge/Skills:

Proficient skills in keyboarding skills.

Effective organizational, communication and interpersonal skills.

Ability to follow written instructions.

Ability to operate multi-line phone system

Knowledge of Worker's Compensation

 

Experience:

            One year clerical experience in office setting.

Major Responsibilities and Duties:

Reception and Phones

1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
2. Greet and direct visitors to the administration building.
3. Assist public, staff, and students as needed.
4. Maintain visitor log and issue visitor passes.

Other

1. Prepare mailing and labels using computer.
2. Maintain computerized files using personal computer including reports, employee roster, and mailing lists.
3. Sort, distribute, or deliver mail, messages, and other documents.
4. Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
5. Provide clerical assistance as needed.
6. Maintain confidentiality.
7. Manage Worker's Compensation Claims.

Supervisory Responsibilities:

None.

Equipment Used:

Multi-line phone system, proficiency with a personal computer, exposure to various software packages, as well as the ability to utilize and typewriter.

Working Conditions:

Mental Demands/Physical Demands/Environmental Factors:

Maintain emotional control under stress; work with frequent interruptions.  Continuous sitting.

 

  

 

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.