Reference: ITA006480-Raees-1
HEAD OF OPERATIONS | MINING TECHNOLOGY & SERVICES
Witbank, Mpumalanga | Permanent | Full-time
Are you an experienced operations leader ready to take ownership of service delivery, field operations and commercial performance within a technology-driven mining environment?
We are looking for a Head of Operations to lead a multi-functional operations team supporting mining logistics and supply chain technology across South Africa and selected SADC markets.
This is a senior leadership opportunity for someone who can translate business strategy into operational results, build accountable teams and ensure reliable service delivery across multiple sites.
HEAD OF OPERATIONS | MINING TECHNOLOGY & SERVICES
Witbank, Mpumalanga | Permanent | Full-time
Are you an experienced operations leader ready to take ownership of service delivery, field operations and commercial performance within a technology-driven mining environment?
We are looking for a Head of Operations to lead a multi-functional operations team supporting mining logistics and supply chain technology across South Africa and selected SADC markets.
This is a senior leadership opportunity for someone who can translate business strategy into operational results, build accountable teams and ensure reliable service delivery across multiple sites.
Duties & Responsibilities
Key Responsibilities
Apply now!
For more exciting IT vacancies, please visit: www.networkrecruitmentinternational.com
If you have not had any response in two weeks, please consider the vacancy application unsuccessful.
For more information contact:
Raees Sadek
IT Recruitment
Researcher
011 622 9526
- Lead operational service delivery, ensuring customer SLAs, service quality and customer expectations are consistently met.
- Oversee field services, technician deployment, installation projects and operational readiness across multiple sites.
- Manage operational budgets, workforce capacity, fleet, facilities and subcontractor performance.
- Drive operational efficiency, cost control and continuous improvement without compromising service quality or safety.
- Lead and develop managers and supervisors, establishing clear accountability and strong performance management.
- Manage customer escalations, resolve recurring operational challenges and drive corrective actions through to completion.
- Maintain compliance with site safety requirements and operational standards.
- Provide operational reporting, risk visibility and strategic recommendations to the CEO.
- Relevant qualification in Operations Management, Engineering, Business Management or a related field, or equivalent practical experience.
- 10+ years of relevant operational experience, including at least 5 years leading managers or supervisors.
- Proven experience managing customer SLAs, operational budgets, field service teams and project delivery.
- Experience in mining services, industrial technology, logistics, telecommunications, managed services or a similar field-based environment.
- Strong commercial acumen, people leadership, problem-solving and decision-making capabilities.
- Willingness to travel regularly to operational sites and support regional operations as required.
- Mining contractor and site safety exposure.
- Experience supporting 24/7 service delivery environments.
- Regional African or SADC operational experience.
Apply now!
For more exciting IT vacancies, please visit: www.networkrecruitmentinternational.com
If you have not had any response in two weeks, please consider the vacancy application unsuccessful.
For more information contact:
Raees Sadek
IT Recruitment
Researcher
011 622 9526
Package & Remuneration
R100 000 - Monthly