Job Role:
- Planning, scheduling and executing Process Specific Training, Product & skill based Training for an Existing and New Hire (Sales Finance executives and branch staff).
- Existing and New Hire (Sales Finance executives and branch staff).
- Coordinate and execute Induction programs for Newly Joined staffs across all the branches
- Evaluate the Process & Product knowledge test through online module. Take initiative like e-Learning.
- Provide tool to improve efficiency of individuals
- Scrutiny of new recruit profile and conduct evaluation tests for them before selection
- Collect& Publish industry fraud cases and make branch staff aware about possible lapses which lead
- To serious loss
- Circulate knowledge series and conduct surprise online/SMS/telephonic test
- Prepare sales tool for Sales team. Conduct sessions to improve productivity of sales officers
- Provide system training to new and existing staff
- Suggest process and product improvement ideas
- To initiate employee engagement programs.
- Highlight star performers
- Ensure closure of audit remark
Key Responsibilities:
- Monitoring staff behavior and awareness on products and policies
- Process understanding, KYC Knowledge, understanding of the documentation required
- Product and Competitor Knowledge
Mandatory skills:
- 3-5 years of relevant experience as trainer in Asset finance business
- Excellent written and verbal communications and pleasing personalityWillingness to travel extensively
- Willingness to travel extensively