Job description
business functionalities and planning processes ✓ Hands on exp. in Enterprise Structure, Master Data trouble shooting, Planning book maintenance ✓ Exposure to Forecast validation, Planning run monitoring, management APO job monitoring ✓ Integration issue resolution between ECC/S4 and APO ✓ Good understanding in customized business template process ✓ Fair understanding of cross module integration with regard to logistics planning (PP, MM, SD and LE) ✓ Technical capabilities like debugging skills, workflow and iDocs will be an added advantage ✓ Have good analytical and problem solving skill ✓ Have good communication skill, Customer facing skill share good to have and must to have skills
Must Have Skills
- 3+ years of SAP experience with AMS/Support and Rollout Projects.
- Minimum 2+ years of hands-on experience in SAP APO Support (AMS).
- Strong knowledge of SAP APO planning processes and standard business functionalities.
- Experience in Enterprise Structure, Master Data troubleshooting, and Planning Book maintenance.
- Experience in Forecast Validation, Planning Run Monitoring, and APO Job Monitoring.
- Expertise in resolving CIF/Integration issues between ECC/S4HANA and APO.
- Good understanding of customized business processes/templates.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good communication and customer-facing skills.
- Experience in handling incidents/tickets through tools like ServiceNow/ITSM.
Good to Have Skills
- Cross-functional integration knowledge with PP, MM, SD, and LE.
- Technical knowledge of Debugging, Workflows, and IDocs.
- Experience in preparing solution documentation and conducting knowledge-sharing sessions.
- Exposure to KPI-driven support environments and SLA management.
- Experience in end-user support, issue analysis, and continuous process improvement.
Skills
SAP APO, Production Planning and Scheduling, SAP, SAP SD, Control-M, SAP ECC, SAP MM, SAP LE, Triage, SAP S/4HANA, Supply Chain Management