RESTAURANT SUPERVISOR POSITION AVAILABLE
The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, efficient workflow, and a positive dining experience. They supervise staff, manage shifts, and support the restaurant management team in achieving business goals.
Key Responsibilities:
- Supervise and coordinate the activities of restaurant staff during shifts
- Ensure high standards of customer service are consistently delivered
- Handle customer complaints and resolve issues professionally
- Assist in training, onboarding, and mentoring new employees
- Monitor staff performance and provide feedback when necessary
- Ensure compliance with health, safety, and hygiene regulations (e.g., food safety standards)
- Oversee opening and closing procedures
- Manage reservations, seating arrangements, and table turnover
- Monitor inventory levels and coordinate with management for stock ordering
- Assist in maintaining cleanliness and organization of the restaurant
- Support management in achieving sales targets and controlling costs
Requirements:
- Proven experience in a restaurant or hospitality environment (supervisory role preferred)
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and handle pressure
- Good problem-solving skills and attention to detail
- Knowledge of food safety regulations and best practices
- Flexibility to work shifts, weekends, and holidays
Preferred Qualifications:
- Diploma or certificate in Hospitality Management or related field
- Experience with POS systems and basic administrative tasks
Key Skills:
- Leadership and teamwork
- Customer service excellence
- Time management and multitasking
- Conflict resolution
- Organizational skills
Closing date for this position 1 November 2026