Data Analyst, Digital Commerce
Up to £40,000
Hybrid - London (x3 days a week)
The Team
Sits within the Business Planning and Analytics, Digital Commerce Team
Work across EMEA and 74 different markets
Supporting delivering insights, reporting and advanced analytics to drive business decision and support optimizing the digital customer journey, customer services, and performance marketing
Look at everything from when a customer lands on the website to the end of the process
Big emphasis from the team on data storytelling - not just churning out reports, self-serve analytics
Have self-serve reporting suite - more ad-hoc analysis
Role and Responsibilities
Analyse digital and e-commerce data across EMEA markets.
Use SQL, Adobe Analytics and web analytics to understand customer behaviour.
Analyse customer journeys and on-site activity to identify opportunities.
Support performance marketing and attribution analysis.
Build and maintain dashboards and reporting across the Digital team.
Translate data into clear insights and recommendations for stakeholders.
Partner with the Customer Journey team on A/B testing and experimentation.
Support web analytics QA, including tagging and tracking validation.
Bring together data from different sources, including marketing, customer and inventory data.
Help develop the reporting environment as the team moves towards Databricks and Power BI.
Profile
Need strong SQL and Google Analytics or Adobe Analytics
Power BI ideally
Retail background - or need to be from an environment really strong with customer journeys and think about how a customer behaves
Ideally 2+ years of experience
Interview Process
1 stage - Competency and Behavioral Interview
2 stage - In-person task interview
3 stage - Potential Sign-off chat