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For more than 150 years, CARTERS has been the name behind New Zealand’s homes, buildings and trade businesses, supplying both the materials and the know-how. As one of the country’s largest building materials suppliers to the residential and commercial construction sector, we have branches nationwide and a reputation for standing behind our trade customers so they can get the job done.

About the role
We’re looking for an Account Manager to join CARTERS St Lukes, managing a portfolio of residential building trade customers. Your focus is simple: grow our share of wallet with existing customers and bring new business on board across the market. You’ll spend most of your time out of the branch, on site and face-to-face with customers, supplying materials for their current builds and uncovering their pipeline, finding out what they’re sourcing from elsewhere, and making the case for why CARTERS should be supplying the whole build.

In this role, you’ll:

  • Plan and run a growth-focused call cycle, getting onto sites to uncover future builds and turning each conversation into a sales opportunity
  • Go after new business, drawing on your local knowledge and networks to target builders, developers and trade customers who don’t yet deal with CARTERS, and turn them into loyal, long-term accounts
  • Increase revenue across your current accounts by introducing the full CARTERS range, not just the products they already buy
  • Lead the Frame and Truss Manufacturing sales process from estimate to production, using it as a gateway to win the rest of the build
  • Be the go-between for customers and our internal teams on stock, delivery timeframes and pricing, sorting out issues fast so sales keep moving
  • Develop strong relationships with suppliers so you can deliver complete, competitive packages for your customers’ projects

About you
You’re a natural hunter: motivated by targets, fired up by landing new customers, and never content with the status quo. You earn trust fast through exceptional customer service by following through on what you promise, while always keeping an eye out for what’s next. Ideally, you’ll have:

  • A solid network and good understanding of the local construction market
  • A strong history of growing sales, securing new accounts and beating targets (experience in building or trade is a bonus but not essential)
  • The motivation and curiosity to get to know and sell a wide range of building products, and the willingness to push past your comfort zone
  • Excellent organisational skills to keep a full call cycle on track while still finding time to chase and close new deals
  • Strong administration and coordination skills with experience using computer systems to drive efficiencies
  • The confidence to spot gaps in the market, get a foot in the door and move on opportunities ahead of the competition
  • Resilience, plus a team-minded, solutions-focused attitude when things don’t go to plan

What’s in it for you

  • Above market base salary and incentives that reward growth, along with a company vehicle, laptop and mobile
  • 7.5% benefits package including superannuation savings scheme, plus life and disability insurance
  • Southern Cross Health Insurance, fully funded by us
  • Structured training and ongoing development
  • Staff discounts at all CARTERS stores
  • A friendly, supportive and down-to-earth team

Apply now
If this role has your name on it, we’d love to hear from you. Apply today and take the next step in your career with CARTERS!