Responsibilities

• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and following up on outstanding Accounts Receivable.

• Perform pre-call analysis and check status by calling the payer or using IVR or web portal services.

• Review provider claims that have not been paid by insurance companies.

• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact.

• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

 

Skills and Qualifications

• Excellent english communication abilities with good analytical and logical reasoning skills.

• Should have an eye for detail and passionate about learning.

• Candidates must be able to work with a high volume of work while paying attention to detail and maintain high-quality levels.

• Graduation or diploma or equivalent qualification preferred.

• Students with backlogs can attend the interview.

• Should be ready to work in the shift timing - 4:00 PM to 1:00 AM

 

Location:

Kochi / Trivandrum